Finance & Actuarial Ops Excellence Consultant

Manulife Financial; Quezon City; Hybrid; PHP 800,000 - 1,200,000; Full time

Job summary

Manulife Financial Corporation is seeking an Operational Excellence Consultant to support the Transformation and Operational Excellence Leader for Finance, Actuarial and GWAM Tower. The role delivers process and performance improvement projects through Lean, Six Sigma, and data-driven approaches.

You will drive stakeholder engagement, develop BPMN process flows, and leverage AI-based tools such as Power BI, Power Automate, and Alteryx to realize benefits.

Qualifications

• Experience in Finance and Accounting or related supporting role.
• Preferred Global Business Services or BPO exposure.
• 3 years Project Management, Business Analysis, Transformation or Change Management experience.
• Trained or Certified Lean Frameworks and/or Six Sigma Green Belt with multiple project experience.
• At least5 yrs combined experience in Finance Operations with PM, Process and Performance Improvement, Automation, Transformation, Consulting, Quality, Reporting, Change Management, data analytics.

Responsibilities

• Execute OE projects assigned by the Transformation & Operational Excellence Director.
• Manage initiative metrics: Efficiency, Accuracy, Productivity, Timeliness, CSAT, tNPS, Utilization, Cost Reduction, Risk.
• Lead automation and AI-based solutions, workflow development, and system enhancements.
• Draft process flows using BPMN for documentation and deliver project objectives.
• Facilitate governance meetings, maintain RAID logs, and monitor project plans.

Skills

Finance & Accounting processes

OE KPIs & CTQ

Business analysis

Lean & Six Sigma

English communication

MS Office 365 (Excel/Word/PowerPoint)

Education

CPA

Bachelor's degree in Finance/Accounting

Tools

Smartsheet

JIRA

Power BI

UiPath

Power Automate

Alteryx

Job description

Manulife Financial Corporation is seeking an Operational Excellence Consultant to support the Transformation and Operational Excellence Leader for Finance, Actuarial and GWAM Tower. The role delivers process and performance improvement projects through Lean, Six Sigma, and data-driven approaches.

You will drive stakeholder engagement, develop BPMN process flows, and leverage AI-based tools such as Power BI, Power Automate, and Alteryx to realize benefits.