Finance Transformation & Ops Excellence Consultant

Manulife Global Solutions (MGS); Quezon City; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

Manulife Global Solutions (MGS) in Metro Manila invites a Finance Transformation & Operational Excellence Consultant to support the Transformation and OE Leader for Finance, Actuarial and GWAM Tower in delivering strategic initiatives through process and performance improvements.

You will lead OE projects, apply Lean/Six Sigma, engage stakeholders, and leverage AI and automation tools to enhance efficiency, accuracy, and cost effectiveness across the finance value chain.

Qualifications

• Knowledge of Finance and accounting processes from Finance Shared Services, Global Business Services or Finance BPO operations.
• Knowledge of fundamental finance or accounting concepts (Accounts Payable, Accounts Receivable, Fixed Assets, Financial Forecasting, Financial Analysis, Financial Reporting).
• Understanding of OE KPIs and metrics in relation to CTQ measures.
• Business analysis experience with documented BPMN/DMN notation concepts.
• Knowledge of Lean and/or Six Sigma and data analysis to identify gaps and opportunities.
• Excellent English language written and verbal communication skills.
• Proficiency in MS Office 365 and tools such as Smartsheet, JIRA.

Responsibilities

• Execute operational excellence projects for Finance, Actuarial and GWAM Tower Director.
• Analyze performance metrics such as efficiency, accuracy, productivity, timeliness, CSAT, tNPS, utilization, cost reduction.
• Lead process automation, AI-based solutions, process redesign, and documentation.
• Draft process flows using BPMN and support governance meetings (RAID logs, plans).
• Engage stakeholders and manage expectations; track benefits and outcomes.

Skills

Finance knowledge

Accounting concepts

OE KPIs

Business analysis

Lean Six Sigma

English communication

MS Office 365

Education

CPA (advantage)

Tools

Smartsheet

JIRA

Power BI

Power Automate

Job description

Manulife Global Solutions (MGS) in Metro Manila invites a Finance Transformation & Operational Excellence Consultant to support the Transformation and OE Leader for Finance, Actuarial and GWAM Tower in delivering strategic initiatives through process and performance improvements.

You will lead OE projects, apply Lean/Six Sigma, engage stakeholders, and leverage AI and automation tools to enhance efficiency, accuracy, and cost effectiveness across the finance value chain.