Field Service Lead, Tech & Training Mentor

Tangent Solutions, Inc.; Pasig; On-site; PHP 480,000 - 840,000; Full time

Job summary

Tangent Solutions, Inc. in Pasig, Philippines is seeking a Field Service Team Lead to guide and support a team of field technicians. You will schedule tasks, monitor performance, and address issues to ensure high-quality service and customer satisfaction.

You will conduct regular team meetings, provide technical guidance, and train new technicians while maintaining accurate records and reports. Strong communication and problem-solving skills are essential to collaborate with clients and internal

Responsibilities

• Guide and support a team of field technicians.
• Schedule tasks and monitor performance.
• Address issues to ensure high-quality service.
• Conduct regular team meetings and training.
• Maintain accurate records and reports.

Job description

Tangent Solutions, Inc. is seeking a Field Service Team Lead to guide and support a team of field technicians. You will schedule tasks, monitor performance, and address issues to ensure high-quality service and customer satisfaction.

You will conduct regular team meetings, provide technical guidance, and train new technicians while maintaining accurate records and reports. This role requires strong communication, problem solving, and the ability to work with clients and internal teams.