Field Service Engineer – Semiconductor Equipment & Automation

Advanced Global Alliance Pte. Ltd.

Manila

On-site

PHP 600,000 - 850,000

Full time

4 days ago

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Job summary

Advanced Global Alliance Pte. Ltd. is seeking a Service Engineer to deliver high-quality technical support, installation, commissioning, and maintenance services for semiconductor and electronics manufacturing equipment.

The role involves preventive maintenance, on-site and remote customer support, and collaboration with engineering teams and suppliers. Travel locally and overseas is required to install, commission and service equipment.

Qualifications

Diploma or degree in Electrical, Electronic, Mechanical or Mechatronic Engineering or equivalent
Strong troubleshooting and analytical skills
Knowledge of semiconductor backend assembly or SMT processes is advantageous
Familiarity with PLC, HMI, sensors, motors and servo systems is advantageous
Ability to read electrical schematics and mechanical drawings

Responsibilities

Perform preventive maintenance and scheduled servicing of semiconductor and electronics manufacturing equipment in accordance with established procedures
Execute machine installation, commissioning, acceptance testing, and customer training
Conduct systematic troubleshooting, fault finding, and root-cause analysis across electrical, mechanical, pneumatic, vacuum, temperature-control, motion-control, and automation systems
Maintain accurate and comprehensive documentation of all service activities, including service reports and maintenance records
Collaborate with internal engineering teams and equipment suppliers, including overseas suppliers where required, to resolve technical issues and optimize equipment performance
Provide professional technical support and build strong, ongoing relationships with customers, both on-site and remotely
Support commercial activities through coordination and follow-up on customer requirements and technical engagements
Collect and communicate customer feedback to support continuous improvement initiatives
Ensure all activities are carried out in compliance with relevant safety standards and regulatory requirements
Work with semiconductor backend and electronics manufacturing equipment, including precision pick-and-place/automation systems, die bonding systems, vacuum soldering and sintering ovens, and related assembly and process equipment
Travel locally and overseas as required for equipment installation, commissioning, servicing, troubleshooting, and customer support
Communicate effectively and engage professionally with customers, suppliers, and internal teams
Work independently and proactively to manage assigned tasks and priorities
Demonstrate a strong sense of responsibility and commitment to service quality in all customer interactions