Field Scheduler & Coordinator (Australian Hours)

D2B; Philippines; On-site; PHP 812,000 - 973,000; Full time

Job summary

D2B in the Philippines is seeking a dedicated Job Scheduler/Coordinator to manage field operations and booking for the Fix & Protect team. You will allocate jobs to technicians, estimate durations, and keep the schedule efficient across multiple sites.

Working hours align with Australian time zones, with a focus on effective communication with technicians and customers, ensuring timely appointments and smooth day-to-day operations for a growing fire protection and security services provider.

Qualifications

• Experience in fire services or job scheduling/dispatch in field-service environment (non-negotiable).
• Strong organizational skills to manage a busy schedule across multiple technicians and jobs.
• Experience using job management, scheduling, CRM, or field-service software; ability to learn Uptick.

Responsibilities

• Job Scheduling & Coordination (Primary Focus) – book and schedule jobs for the field team within Uptick.
• Allocate jobs to staff based on skill set, experience level and location.
• Estimate realistic job durations to build an achievable schedule.
• Reschedule and rearrange jobs as priorities shift or technicians become unavailable.
• Keep technicians' schedules organized and up to date.

Skills

Job scheduling

Dispatch experience

Organizational skills

Communication

CRM software

Uptick

Job description

D2B in the Philippines is seeking a dedicated Job Scheduler/Coordinator to manage field operations and booking for the Fix & Protect team. You will allocate jobs to technicians, estimate durations, and keep the schedule efficient across multiple sites.

Working hours align with Australian time zones, with a focus on effective communication with technicians and customers, ensuring timely appointments and smooth day-to-day operations for a growing fire protection and security services provider.