Field Risk & Fraud Investigator - Sales

BillEase; Las Piñas; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

BillEase is seeking a Sales Field Risk/Fraud Officer in the Philippines to identify, investigate, and mitigate fraud within the sales area. This field-based role requires frequent on-site visits to stores, merchants, and customers to verify information and ensure compliance with risk protocols.

You will collaborate with Sales, Merchant Fraud, and Compliance teams to proactively prevent fraud, protect assets, and uphold the integrity of our sales operations, while traveling as needed.

Qualifications

• Bachelor's Degree in Criminology, Business Administration, Risk Management, or related field.
• Ideally with 2 years of experience in fraud investigation, field audit, risk management, or sales operations.
• Background in financial services, lending, or fintech is an advantage.
• Strong investigative, analytical, and documentation skills.
• Excellent communication and interpersonal abilities.
• Must be willing to travel and perform extensive fieldwork including store visits, customer residence checks, and area validation.
• High level of integrity, confidentiality, and sound judgment.
• Proficiency in report writing.

Responsibilities

• Investigate the causes of high-risk incidents or transactions within the assigned area.
• Analyze patterns or trends indicating potential fraud or operational lapses.
• Conduct on-ground validation and area checks for high-risk customers, merchants, or sales associates.
• Fraud investigation and verification for reported or identified cases.
• Coordinate with barangay officials or local authorities for information validation.
• Identify and recommend corrective actions for risk mitigation and fraud prevention.
• Collaborate with Merchant Fraud Team on fraud alerts and system flags.
• Mentor Sales Associates on compliance and ethical selling practices.

Skills

Investigation skills

Analytical skills

Documentation skills

Communication skills

Interpersonal skills

Travel readiness

Education

Bachelor's degree in Criminology/Business Administration/Risk Management or related field

Job description

BillEase is seeking a Sales Field Risk/Fraud Officer in the Philippines to identify, investigate, and mitigate fraud within the sales area. This field-based role requires frequent on-site visits to stores, merchants, and customers to verify information and ensure compliance with risk protocols.

You will collaborate with Sales, Merchant Fraud, and Compliance teams to proactively prevent fraud, protect assets, and uphold the integrity of our sales operations, while traveling as needed.