Field Recovery & Asset Repossession Specialist

Eagle Eye Business & Collection Services, Inc.; Pangasinan; On-site; PHP 167,000 - 279,000; Full time

Job summary

Eagle Eye Business & Collection Services, Inc. is looking for a proactive Field Collection Agent to visit clients with overdue accounts, collect payments, locate and recover assets, and prepare repossession-related documents.

You will negotiate settlements, gather proof of payment, and coordinate with the legal team as needed. The role requires fieldwork, travel within the assigned area, and a strong focus on reliability and communication.

Qualifications

• Must own a motorcycle.
• Must have a valid driver's license.
• Willing to conduct fieldwork and travel within the assigned area.
• Responsible, reliable, and hardworking.
• Good communication and interpersonal skills.
• Familiarity with the assigned area is an advantage.
• Willing to start as soon as possible.

Responsibilities

• Conduct field visits to clients with overdue accounts to collect payments, gather proof of payment, negotiate settlements, verify asset locations and assess repossession feasibility.
• Locate and recover company assets from delinquent customers.
• Deliver collection notices and other necessary documents.
• Assess customers’ ability to pay and recommend actions.
• Coordinate with the legal team for accounts requiring legal action.
• Negotiate with customers for voluntary surrender of assets when applicable.
• Maintain accurate records of collection efforts, payments received, and repossessed items.
• Safeguard repossessed assets and ensure proper documentation.
• Report daily collection and recovery activities to the immediate superior and to the respective Viber group.
• Escalate unresolved or problematic accounts and misconduct by subordinates.
• Handle disputes and objections professionally while maintaining good customer relations.
• Conduct skip tracing and investigative efforts to locate assets and uncooperative clients.
• Maintain coordination with the Account Analyst.
• Monitor assigned accounts and achievement of collection and provision targets.
• Follow all company policies and legal guidelines related to repossession procedures.
• Perform other related tasks assigned by the immediate superior.

Skills

Motorcycle ownership

Valid driver\'s license

Fieldwork

Communication

Interpersonal skills

Area familiarity

Willing to travel

Reliability

Job description

Eagle Eye Business & Collection Services, Inc. is looking for a proactive Field Collection Agent to visit clients with overdue accounts, collect payments, locate and recover assets, and prepare repossession-related documents.

You will negotiate settlements, gather proof of payment, and coordinate with the legal team as needed. The role requires fieldwork, travel within the assigned area, and a strong focus on reliability and communication.