Field Collections & Asset Recovery Specialist

Eagle Eye Business and Collection Services, Inc.; Davao del Norte; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Performance Bonus

Anniversary Gifts

Life Insurance

HMO

Annual Company Trip

Free Meals

Job summary

Eagle Eye Business and Collection Services, Inc. is seeking a dedicated collector to visit clients with overdue accounts, verify payments, negotiate settlements, and assess repossession feasibility.

You will gather proof of payment, deliver demand letters, and coordinate with the legal team when needed. The role requires strong negotiation skills, accurate record keeping, skip tracing, asset location, and safeguarding repossessed items.

Qualifications

• Experience in debt collection or field collection is preferred.
• Ability to locate assets and assess repossession feasibility.
• Strong negotiation and customer relation skills.

Responsibilities

• Visit clients with overdue accounts to collect payments and gather proof of payment.
• Negotiate settlements and verify asset locations.
• Deliver collection notices, demand letters, and other documents.
• Assess customers’ ability to pay and recommend actions.
• Coordinate with the legal team for accounts requiring legal action.
• Negotiate with customers to encourage voluntary surrender of assets.
• Maintain accurate records of collection efforts and repayments.
• Safeguard repossessed assets and document handling.
• Report daily collection activities to supervisor and Viber group.
• Escalate unresolved or problematic accounts and misconduct.
• Handle disputes professionally while maintaining customer relations.
• Conduct skip tracing to locate assets and uncooperative clients.
• Maintain coordination with the Account Analyst.
• Monitor accounts and targets achieved.
• Follow policies and legal guidelines related to repossession procedures.
• Perform other related tasks.

Skills

Negotiation

Skip tracing

Field visits

Documentation

Tools

Viber

Job description

Eagle Eye Business and Collection Services, Inc. is seeking a dedicated collector to visit clients with overdue accounts, verify payments, negotiate settlements, and assess repossession feasibility.

You will gather proof of payment, deliver demand letters, and coordinate with the legal team when needed. The role requires strong negotiation skills, accurate record keeping, skip tracing, asset location, and safeguarding repossessed items.