Field QA & Compliance Risk Specialist

Home Credit Philippines; Mandaue; Hybrid; PHP 300,000 - 520,000; Full time

Benefits offered by this job

Hybrid work set-up

Permanent dayshift schedule

Performance bonus up to 20%

HMO on Day 1

Job summary

Home Credit Philippines is seeking a Field QA Specialist to support risk mitigation across regulatory compliance, fraud prevention, and losses. You will monitor field visits, review processes, and report findings.

The role requires at least 1 year in quality or related fields, strong communication, and the ability to mentor field officers. This is a hybrid, dayshift position with opportunities to train in international offices.

Qualifications

• At least 1 year of experience in a quality or related role.
• Experience working in Quality or similar functions.
• Prepare detailed reports with findings and corrective actions.

Responsibilities

• Should have strong knowledge and understanding of current company processes.
• Evaluate and monitor field visits.
• Adhere to process improvement initiatives (Trackers, Violation Coaching).
• Identify possible fraudulent activities that may result in company loss.
• Reporting and creating tickets for challenges encountered.
• Stand as a POC for QA interventions and special projects.
• Coaching and mentoring field officers.
• Create reports with QA insights.

Skills

Quality mindset

Analytical thinking

Communication skills

Attention to detail

Bilingual ability

Job description

Home Credit Philippines is seeking a Field QA Specialist to support risk mitigation across regulatory compliance, fraud prevention, and losses. You will monitor field visits, review processes, and report findings.

The role requires at least 1 year in quality or related fields, strong communication, and the ability to mentor field officers. This is a hybrid, dayshift position with opportunities to train in international offices.