Field Collector / Skip Tracer

First Circle; Metro Manila; In loco; PHP 203.000 - 243.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO coverage from day one

gasoline allowance

ownership policy on motorbikes

monthly fitness allowance

Descrizione del lavoro

First Circle in the Philippines is seeking a Field Collector/Skip Tracer to strengthen our Field Operations and drive growth. You will engage overdue clients, deliver letters, and coordinate with sales and operations to secure repayments while upholding professional standards.

You will thrive in a dynamic, field-based role, with mobility across Metro Manila and beyond, leveraging your motorcycle to reach clients and maintain solid relationships with stakeholders.

Competenze

• Bachelor's degree in any field.
• 1-5 years of relevant experience as a Field Collector or Skip Tracer.
• Willingness to do field work within and outside of Metro Manila.
• Must own and drive a motorcycle.

Mansioni

• Deliver physical demand letters to overdue customers daily.
• Collect post-dated cheques daily.
• Identify and engage potential clients with First Circle7s intent letters daily.
• Serve as the primary point of contact between internal teams and external stakeholders.
• Accurately document meetings and correspondence while delivering timely reports.
• Address client concerns with effective solutions for a seamless experience.

Conoscenze

Field collection

Stakeholder management

Organizational skills

Attention to detail

Formazione

Bachelor's degree

Descrizione del lavoro

First Circle

is an SME-focused, credit-centric, and multi-product NeoBank in SE Asia which is fast-growing (>100%), profitable, and internationalising soon. We started life as an SME lender in the Philippines in 2016 to solve the SME credit gap by using technology to systemise underwriting, deliver exceptional UX, and automate away delivery costs. We’ve delivered our clients the fastest, cheapest, most flexible credit line available to businesses anywhere in Southeast Asia. We’ve been rewarded with both fast growth and exceptional unit economics, a rare combination in our space.

Over the past two years we’ve expanded our product range to include business bank accounts & payments, e-Invoices, corporate credit cards, rooftop solar, and most recently deposits catalysed by securing a full bank charter in the Philippines. In 2027, we’ll expand our geographical coverage to include at least two new markets in APAC.

Our excellent track record results from our people & culture. We combine high standards & intensity with a collegiate environment. Our barometers of success are the rate of personal growth of our people, how long high performers choose to stay, and ensuring we raise the bar with every hire.

We are seeking a dynamic Field Collector or Skip Tracer to join our Product Operations team. This role combines the responsibilities of a liaison officer and a sales development representative, ensuring robust client engagement beyond our offices. The Field Representative will play a critical role in bridging internal teams and external stakeholders, fostering relationships, and driving First Circle’s growth initiatives.

Responsibilities

• Personally deliver the physical demand letters to First Circle’s overdue customer on a daily basis.
• Collect post-dated cheques on behalf of First Circle’s sales and operations teams on a daily basis.
• Identify and engage potential clients through targeted prospecting efforts by delivering First Circle’s intent letters on a daily basis.
• Serve as the primary point of contact between internal teams and external stakeholders, fostering strong client relationships.
• Accurately document meetings and correspondence while delivering timely reports to relevant teams.
• Address client concerns with effective and efficient solutions, ensuring a seamless customer experience.

Years Of Experience

1-5 years of relevant experience as a Field Collector or Skip Tracer.

Educational Requirement

Bachelor's degree in any field.

Motorcycle Requirement

Should own and drive a motorcycle.

Field Work & Mobility

Willingness to do field work within and outside of Metro Manila.

Work Ethic & Drive

Self-motivated and proactive, insists on excellence and is driven to constantly improve, displays initiative and independence in task execution.

Teamwork & Collaboration

Collaborative and able to thrive in team-oriented environments.

Skills & Competencies

• Quick learner; able to adapt to and internalize new processes rapidly.
• Demonstrates efficiency and accuracy in resolving challenges.
• Highly organized, detail-oriented, and dependable.

Salary

PHP 20k monthly

Benefits

• HMO coverage from day one
• gasoline allowance
• ownership policy on motorbikes
• monthly fitness allowance

Join a team with a deeply collaborative culture - expect support, feedback and friendship.