Field Collections Specialist – Payments & Delinquency

Skyro; Malvar; On-site; PHP 167,000 - 246,000; Full time

Job summary

Skyro, a fintech company, seeks a field collection specialist to cover Tanauan City and Malvar in Batangas. The role focuses on pre-collection and resolving delinquent accounts, using POS and approved digital tools for payments, while ensuring proper documentation.

You will perform field visits, plan routes, and generate reports on account status and validation outcomes. Strong organization and communication are essential for success in this role.

Qualifications

• At Least HS Grad with own motorcycle and valid driver’s license.
• Familiar with Tanauan City and Malvar.
• Willing to use personal cellphone for work purposes.

Responsibilities

• Pre-Collection and Resolution: engage with customers to resolve past-due accounts and recommend corrective actions.
• Field Work: conduct field visits to delinquent accounts, collect payments at POS or digital tools, document transactions.
• Reporting: prepare status reports on accounts and field activities, including fraud validation findings and quality observations.
• Documentation: accurately log customer interactions and field results in the Field Visit app; maintain records of negotiations and payment arrangements.
• Additional Responsibilities: perform other duties as assigned to support business needs.

Skills

Own motorcycle

Driver's license

Target oriented

Personal phone ok

Education

HS Grad

Job description

Skyro, a fintech company, seeks a field collection specialist to cover Tanauan City and Malvar in Batangas. The role focuses on pre-collection and resolving delinquent accounts, using POS and approved digital tools for payments, while ensuring proper documentation.

You will perform field visits, plan routes, and generate reports on account status and validation outcomes. Strong organization and communication are essential for success in this role.