Field Collections Specialist - Payments & Customer Care

INGCO; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

INGCO in the Philippines is seeking a Field Collection Staff to visit customers and collect payments while maintaining positive relationships. You will also ensure accurate transaction records and promptly resolve collection-related issues.

The ideal candidate has experience in collections or customer service, strong communication and negotiation skills, and can work independently with effective time management.

Qualifications

• Previous experience in collections or customer service.
• Strong communication and negotiation skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Visit customers to collect payments.
• Maintain accurate records of transactions.
• Resolve any issues related to collections.

Skills

Communication skills

Negotiation

Collections experience

Customer service

Time management

Job description

INGCO in the Philippines is seeking a Field Collection Staff to visit customers and collect payments while maintaining positive relationships. You will also ensure accurate transaction records and promptly resolve collection-related issues.

The ideal candidate has experience in collections or customer service, strong communication and negotiation skills, and can work independently with effective time management.