Field & Collections Specialist: Payments & Partnerships

1-Pentagon Credit and Lending Corp; Davao de Oro; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

Health Insurance

Office Parties

Job summary

1-Pentagon Credit and Lending Corp in the Philippines seeks a Collection Associate to coordinate with external agencies, clients, and internal teams to ensure timely payments and smooth operations. You will manage notices, follow-ups, and records, while maintaining strong stakeholder relationships in a fast-paced lending environment.

The role requires excellent communication, attention to detail, and fieldwork experience, with daily interactions across multiple partners to protect company

Qualifications

• Excellent communication and negotiation abilities.
• Strong attention to detail and accuracy.
• Experience in debt collection or fieldwork preferred.
• Ability to coordinate with multiple external partners.
• Proficient in documentation and record-keeping.
• Problem-solving skills and teamwork.

Responsibilities

• Serve as the primary contact between the organization and external agencies, vendors, and clients.
• Facilitate submission and retrieval of documents (permits, billing, government forms).
• Coordinate appointments, deliveries, or transactions with partner institutions and local government.
• Ensure accurate and timely communication between departments and external contacts Collection Functions.
• Follow up with clients and partners for outstanding receivables in accordance with company policy.
• Maintain and update collection records and client account statuses.
• Prepare and issue collection notices, receipts, and statements of account.
• Coordinate with the Finance Department to reconcile payment discrepancies and ensure accurate reporting.
• Report potential collection issues and delinquent accounts to management promptly.
• Prepare and submit activity and sales reports to supervisors.
• Other task related to the operations create great teamwork.
• Maintain a daily log of customer interactions, applications, and follow ups.

Skills

Communication skills

Attention to detail

Fieldwork experience

Customer service

Job description

1-Pentagon Credit and Lending Corp in the Philippines seeks a Collection Associate to coordinate with external agencies, clients, and internal teams to ensure timely payments and smooth operations. You will manage notices, follow-ups, and records, while maintaining strong stakeholder relationships in a fast-paced lending environment.

The role requires excellent communication, attention to detail, and fieldwork experience, with daily interactions across multiple partners to protect company