Field Collections Specialist - Payments & Verification

Cepat Kredit Financing Inc; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A financial services company in the Philippines is seeking a Field Collector to conduct visits and collect overdue payments from customers. The role requires strong negotiation and communication skills, with responsibilities including verifying customer details and preparing reports. The ideal candidate should reside in Cavite, have previous experience in field collections, and be willing to travel frequently. A high school diploma is required along with a motorcycle and valid driver's license preferred.

Qualifications

• Residing in Cavite.
• Experience in field collections.
• Willing to travel frequently within assigned areas.
• Motorcycle and valid drivers license preferred.
• Willing to work Monday to Saturday.

Responsibilities

• Conduct field visits to delinquent customers to collect overdue payments.
• Negotiate and arrange installment plans or settlements.
• Verify customer addresses, employment details, and contact information.
• Prepare daily/weekly collection reports and field visit logs.
• Adhere strictly to ethical collection practices and regulatory guidelines.

Skills

Negotiation skills

Communication skills

Problem-solving skills

Time management

Education

High school diploma or vocational certificate

Job description

A financial services company in the Philippines is seeking a Field Collector to conduct visits and collect overdue payments from customers. The role requires strong negotiation and communication skills, with responsibilities including verifying customer details and preparing reports. The ideal candidate should reside in Cavite, have previous experience in field collections, and be willing to travel frequently. A high school diploma is required along with a motorcycle and valid driver's license preferred.