Field Collections & Asset Recovery Specialist

Eagle Eye Business & Collection Services, Inc.; San Miguel; Sur place; PHP 180 000 - 300 000; Plein temps

Résumé du poste

Eagle Eye Business & Collection Services, Inc. in Bulacan is seeking a field collection specialist to conduct on-site visits for overdue accounts, negotiate settlements, and verify asset locations.

You will deliver notices, assess payment ability, coordinate with the legal team, and maintain detailed records of collections and repossessions. Daily reports to superiors are required, along with adherence to company policies.

Responsabilités

• Conduct field visits to collect payments and gather proof of payment.
• Locate and recover company assets from delinquent customers.
• Deliver collection notices, demand letters, and other necessary documents.
• Assess customers’ ability to pay and recommend appropriate actions.
• Coordinate with the legal team for accounts requiring legal action.
• Negotiate with customers to encourage voluntary surrender of assets when applicable.
• Maintain accurate records of collection efforts, payments received, and repossessed items.
• Safeguard repossessed assets and ensure proper documentation.
• Report daily collection and recovery activities to the immediate superior and to the respective Viber group.
• Escalate unresolved or problematic accounts and misconduct by subordinates to the immediate superior.
• Handle disputes and objections professionally while maintaining good customer relations.
• Conduct skip tracing and investigative efforts to locate assets and uncooperative clients.
• Maintain constant coordination and communication with the Account Analyst.
• Monitor assigned accounts and achieved collection and provision target.
• Follow all company policies and legal guidelines related to repossession procedures.
• Perform other related tasks assigned by the immediate superior.

Description du poste

Eagle Eye Business & Collection Services, Inc. in Bulacan is seeking a field collection specialist to conduct on-site visits for overdue accounts, negotiate settlements, and verify asset locations.

You will deliver notices, assess payment ability, coordinate with the legal team, and maintain detailed records of collections and repossessions. Daily reports to superiors are required, along with adherence to company policies.