Field Collection Staff

INGCO PH Traders Inc.; Davao del Sur; Presencial; PHP 167.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company motorcycle

Descripción de la vacante

INGCO PH Traders Inc. is seeking a Field Collection Staff to cover the Davao Area. You will conduct scheduled field collection activities, deliver and obtain acknowledgment for SOAs, and ensure timely payment collections while coordinating with AR, Sales, and branch teams.

The role requires driving a company motorcycle and daily field visits. The position focuses on accurate documentation, strong communication, and diligent reporting.

Formación

• College Graduate of any course
• With experience in field collection, accounts receivable, billing, collections, or other customer-facing field operations
• Experience in conducting payment collections, delivery and countering of Statements of Account (SOA), and obtaining customer acknowledgments
• Familiar with Accounts Receivable (AR) processes, collection documentation, and payment monitoring
• Knowledgeable in handling Official Receipts (ORs), Statements of Account (SOAs), collection reports, and other financial documents
• Strong communication, negotiation, and customer relationship skills
• Able to coordinate effectively with the Finance & Accounting Department, Accounts Receivable Team, Sales Team, and branch personnel
• Proficient in Microsoft Office Applications, particularly Excel, Word, Outlook, and email correspondence
• Comfortable using mobile communication tools for field reporting and coordination
• Highly organized, detail-oriented, and capable of maintaining accurate records and documentation
• Trustworthy, honest, and able to handle confidential company documents and customer payments responsibly
• Must possess a valid Professional Driver's License and be able to drive a motorcycle
• Company-issued motorcycle will be provided for official field collection activities
• Willing to conduct daily field visits and travel extensively within the Davao Area
• Can Start ASAP / Available for Immediate Deployment

Responsabilidades

• Conduct scheduled field collection activities within the assigned Davao territory to ensure timely collection of customer payments
• Deliver, present, and obtain customer acknowledgment for Statements of Account (SOA) and other billing documents
• Collect payments from customers and ensure all collections are properly documented and promptly endorsed to the Finance & Accounting Department
• Safeguard collected payments, Official Receipts (ORs), SOAs, and other company documents while performing field assignments
• Coordinate with the Accounts Receivable Team regarding collection schedules, payment updates, overdue accounts, and customer visits
• Provide timely reports on collection activities, customer feedback, payment status, and field observations
• Assist in monitoring overdue accounts through scheduled customer visits and follow-up activities
• Coordinate with the Sales Team and branch personnel regarding collection schedules and assigned field responsibilities
• Prepare and submit daily, weekly, and monthly collection accomplishment reports and supporting documentation
• Serve as the company's authorized field representative for the delivery and receipt of collection-related documents within the assigned territory
• Provide operational assistance to Company-Owned Stores within the assigned area whenever there are no scheduled collection activities, as directed by management
• Perform other collection, administrative, and field support duties assigned by management

Descripción del empleo

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

POSITION: FIELD COLLECTION STAFF

Assigned Area: Davao Area

Work Setup: Field-Based / Onsite

Skills & Qualifications

• College Graduate of any course
• With experience in field collection, accounts receivable, billing, collections, or other customer-facing field operations
• Experience in conducting payment collections, delivery and countering of Statements of Account (SOA), and obtaining customer acknowledgments
• Familiar with Accounts Receivable (AR) processes, collection documentation, and payment monitoring
• Knowledgeable in handling Official Receipts (ORs), Statements of Account (SOAs), collection reports, and other financial documents
• Strong communication, negotiation, and customer relationship skills
• Able to coordinate effectively with the Finance & Accounting Department, Accounts Receivable Team, Sales Team, and branch personnel
• Proficient in Microsoft Office Applications, particularly Excel, Word, Outlook, and email correspondence
• Comfortable using mobile communication tools for field reporting and coordination
• Highly organized, detail-oriented, and capable of maintaining accurate records and documentation
• Trustworthy, honest, and able to handle confidential company documents and customer payments responsibly
• Must possess a valid Professional Driver's License and be able to drive a motorcycle
• Company-issued motorcycle will be provided for official field collection activities
• Willing to conduct daily field visits and travel extensively within the Davao Area
• Can Start ASAP / Available for Immediate Deployment

Job Description

• Conduct scheduled field collection activities within the assigned Davao territory to ensure timely collection of customer payments
• Deliver, present, and obtain customer acknowledgment for Statements of Account (SOA) and other billing documents
• Collect payments from customers and ensure all collections are properly documented and promptly endorsed to the Finance & Accounting Department
• Safeguard collected payments, Official Receipts (ORs), SOAs, and other company documents while performing field assignments
• Coordinate with the Accounts Receivable Team regarding collection schedules, payment updates, overdue accounts, and customer visits
• Provide timely reports on collection activities, customer feedback, payment status, and field observations
• Assist in monitoring overdue accounts through scheduled customer visits and follow-up activities
• Coordinate with the Sales Team and branch personnel regarding collection schedules and assigned field responsibilities
• Prepare and submit daily, weekly, and monthly collection accomplishment reports and supporting documentation
• Serve as the company's authorized field representative for the delivery and receipt of collection-related documents within the assigned territory
• Provide operational assistance to Company-Owned Stores within the assigned area whenever there are no scheduled collection activities, as directed by management
• Perform other collection, administrative, and field support duties assigned by management

Communication Skills Interpersonal Skills

HR Officer INGCO PH Traders Inc.