Field Collection Officer (PASIG)

Billease; Manila, Hinoba-an; On-site; PHP 201,000 - 312,000; Full time

Job summary

Billease is seeking a field collections specialist based in Pasig City to contact delinquent customers and discuss account status. You will assess each customer’s story and propose beneficial repayment solutions, following up on promises to settle past-due amounts.

Ideal candidates have field collection experience, a valid driving license, and own a motorcycle. Computer literacy is required to manage records and communications efficiently.

Qualifications

• Experience in field collection is required.
• Must have a valid driving license and own a motorcycle.
• Computer literacy is required.

Responsibilities

• Contact delinquent customers to discuss account status.
• Inform and assess customer stories and suggest a beneficial solution.
• Follow up on repayments and promised settlements.

Skills

Field collection

Driving license

Computer literate

Job description

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises customers of past due payment.
• Identify and escal**ate** uncooperative customers to Legal.

The Ideal Candidate

• You Live in PASIG 2 (CANIOGAN PINAGBUHATAN PINEDA , BAGONG ILOG PART OF DISCTRICT 2 PASIG CITY)
• Field collection experience is required
• Has a valid/updated Driving License and should own a motorcycle
• Computer literate