Field Collection Officer (Bulakan, Bulacan)

BillEase; Philippines; On-site; PHP 201,000 - 290,000; Full time

Job summary

BillEase is expanding its collections team in the Philippines. The role focuses on contacting delinquent customers to discuss account status, understanding their situation, and proposing workable repayment solutions.

You will also monitor commitments and ensure timely follow-ups to recover past-due amounts. The ideal candidate lives in Bulakan Bulacan or nearby, has field collection experience, and possesses a valid driving license with motorcycle ownership.

Qualifications

• Must live in Bulakan Bulacan or nearby area.
• Field collection experience is required.
• Valid driving license and motorcycle ownership are required; basic computer literacy is essential.

Responsibilities

• Contact delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises for past-due payments.
• Identify and escalate uncooperative customers to Legal.

Skills

Field collection experience

Driving license

Motorcycle ownership

Computer literacy

Job description

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contacts delinquent customers to discuss account status.


• Inform and assess the customer's story and suggest a beneficial solution.


• Follow up on repayments promises customers of past due payment.


• Identify and escalate uncooperative customers to Legal.

The Ideal Candidate

• You Live in Bulakan Bulacan or nearby area


• Field collection experience is required


• Has a valid/updated Driving License and should own a motorcycle


• Computer literate