Field Associate Lead — Food Safety & Audit Champion

0207 Diversey Philippines Inc; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

401(k) plan

Opportunities for professional growth

Job summary

Diversey Philippines Inc. is seeking a Field Associate Lead to guide and develop our Field Associate (FA) team across Luzon, Visayas and Mindanao.

This role delivers customer audits, technical support, product demonstrations, and training while supporting selected Global Strategic Accounts and Key Accounts. The position emphasizes leadership of field staff, deep knowledge of Food Safety and GMP, and strong engagement across multi-site clients, with a focus on analytics and reporting to drive

Qualifications

• Proven leadership experience managing field-based or technical teams.
• Strong knowledge of Food Safety, HACCP, GMP, and audit processes.
• Excellent customer engagement, presentation, and communication skills.
• Strong analytical and organizational capabilities.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Experience using Salesforce CRM and reporting dashboards.
• Ability to manage multiple priorities across a geographically dispersed team.

Responsibilities

• Lead, coach, and develop Field Associates to drive performance and service excellence.
• Plan and manage field activities, customer visits, and audit schedules.
• Deliver training on Food Safety, HACCP, GMP, products, and audit standards.
• Conduct customer training sessions and product demonstrations.
• Manage selected GSA and KA customers, providing technical support and audit follow-up.
• Ensure annual audit targets and field activity plans are achieved.
• Monitor audit findings, corrective actions, and customer action plans.
• Maintain accurate reporting through Salesforce dashboards, Excel trackers, and management reports.

Skills

Leadership

Field Operations

Customer engagement

Presentation skills

Communication

Analytical skills

Microsoft Excel

Microsoft PowerPoint

Salesforce CRM

Report writing

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

Job description

Diversey Philippines Inc. is seeking a Field Associate Lead to guide and develop our Field Associate (FA) team across Luzon, Visayas and Mindanao.

This role delivers customer audits, technical support, product demonstrations, and training while supporting selected Global Strategic Accounts and Key Accounts. The position emphasizes leadership of field staff, deep knowledge of Food Safety and GMP, and strong engagement across multi-site clients, with a focus on analytics and reporting to drive