Field Associate Lead - Food Safety & Audit Coach

Diversey Philippines Inc.

Makati

On-site

PHP 893,000 - 1,339,000

Full time

14 days+

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Job summary

Diversey Philippines Inc. is seeking a Field Associate Lead to guide and develop our Field Associate team across Luzon, Visayas, and Mindanao.

You will ensure successful customer audits, provide technical support, and deliver product demonstrations while supporting Global Strategic Accounts and Key Accounts. The role requires proven leadership in field or technical teams, strong knowledge of food safety standards (HACCP, GMP), and excellent communication.

Qualifications

Proven leadership in field-based or technical teams.
Strong knowledge of Food Safety, HACCP, GMP and audit processes.
Excellent customer engagement and communication skills.
Strong analytical and organizational abilities.
Advanced proficiency in Microsoft Excel and PowerPoint.
Experience using Salesforce CRM and reporting dashboards.
Ability to manage multiple priorities across a distributed team.

Responsibilities

Lead, coach, and develop Field Associates to drive performance and service excellence.
Plan and manage field activities, customer visits, and audit schedules.
Deliver training on Food Safety, HACCP, GMP, products, and audit standards.
Conduct customer training sessions and product demonstrations.
Manage selected GSA and KA customers, providing technical support and audit follow-up.
Ensure annual audit targets and field activity plans are achieved.
Monitor audit findings, corrective actions, and customer action plans.
Maintain accurate reporting through Salesforce dashboards, Excel trackers, and management reports.