Engineering Manager, Field Services – F&B Tech

Solenis; Makati; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

Diversey - A Solenis Company in the Philippines seeks an Engineering Manager (F&A Industrial) to lead service engineers and technicians delivering technical support to the Food & Beverage sector. The role blends people leadership with technical oversight to ensure service quality and customer satisfaction.

You will plan staffing, provide technical leadership on installations and maintenance, develop safety-compliant operations, and collaborate with sales and applications teams to grow the

Qualifications

• Bachelor’s degree or technical diploma in Mechanical Engineering, Electrical Engineering, Automation, or a related field.
• Minimum 5–8 years of experience in a technical, manufacturing, or service-based environment, preferably in the Food & Beverage industry.
• At least 2–3 years of proven experience in a people management or supervisory role, leading technicians or engineers.
• Strong technical expertise in industrial equipment installation, maintenance, troubleshooting, and automation systems.

Responsibilities

• Lead, manage, and develop a team of service engineers and technicians, ensuring strong performance, engagement, and adherence to safety and quality standards.
• Plan staffing, schedules, and field assignments to meet service coverage and contractual obligations.
• Provide technical leadership and escalation support for equipment installation, commissioning, maintenance, and complex breakdowns at customer sites.
• Ensure routine and preventive maintenance activities are executed according to service agreements and company procedures.
• Review, validate, and approve service reports, root cause analyses, and corrective actions submitted by the team.
• Act as a senior technical contact for key customers and maintain strong, long-term customer relationships.
• Collaborate with Sales and Application teams on equipment inspections, audits, and technical evaluations to ensure optimal machine performance.
• Support and drive the promotion of service contracts, upgrades, and spare parts based on customer needs and field insights.
• Monitor spare parts usage and availability, recommending stock optimization to minimize downtime risks.
• Provide structured feedback to engineering and product teams for continuous improvement based on field experience.
• Ensure compliance with company policies, regulatory requirements, and customer-specific standards.

Skills

Leadership

Technical leadership

Communication

Customer engagement

Education

Bachelor’s degree or technical diploma in Mechanical/Electrical/Automation

Tools

AutoCAD

Microsoft Office

Job description

Diversey - A Solenis Company in the Philippines seeks an Engineering Manager (F&A Industrial) to lead service engineers and technicians delivering technical support to the Food & Beverage sector. The role blends people leadership with technical oversight to ensure service quality and customer satisfaction.

You will plan staffing, provide technical leadership on installations and maintenance, develop safety-compliant operations, and collaborate with sales and applications teams to grow the