Female Customer Service Representative

RemoteVA; Metro Manila; Teletrabalho; PHP 240 000 - 360 000; Tempo integral

Resumo da oferta

RemoteVA is seeking a Female Customer Service Representative for its real estate team. The role focuses on helping clients with property inquiries, coordinating viewings, and maintaining smooth communication between clients and agents.

The ideal candidate has a Bachelor's degree (preferred) and 1–2 years of customer service experience, preferably in real estate. Strong communication, multitasking, and CRM skills are essential for success.

Qualificações

• Bachelor's degree in Business Administration, Marketing, Communication, or related field preferred.
• 1–2 years of customer service experience, preferably in real estate or property management.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and CRM systems.

Responsabilidades

• Respond promptly to client inquiries via phone, email, and in-person meetings.
• Provide accurate information about properties, pricing, and company services.
• Assist in scheduling property viewings and coordinating with agents.
• Maintain client records and update databases with relevant information.
• Handle client concerns and escalate issues to management when necessary.
• Support marketing and sales initiatives by providing customer feedback and insights.
• Uphold the company's reputation by delivering excellent customer service at all times.

Conhecimentos

Strong communication

Interpersonal skills

Time management

CRM proficiency

Client-focused attitude

Formação académica

Bachelor's degree in Business Administration, Marketing, Communication, or related field

Ferramentas

MS Office

CRM systems

Descrição da oferta de emprego

Female Customer Service Representative – Real Estate Company

Position Overview:We are seeking a dedicated and customer-oriented Female Customer Service Representative to join our real estate team. The role involves providing exceptional support to clients, assisting with property inquiries, coordinating appointments, and ensuring smooth communication between clients and the company. The ideal candidate will demonstrate professionalism, empathy, and efficiency in handling client needs.

Key Responsibilities:

• Respond promptly to client inquiries via phone, email, and in-person meetings.
• Provide accurate information about available properties, pricing, and company services.
• Assist in scheduling property viewings and coordinating with agents.
• Maintain client records and update databases with relevant information.
• Handle client concerns and escal**ate** issues to management when necessary.
• Support marketing and sales initiatives by providing customer feedback and insights.
• Uphold the company's reputation by delivering excellent customer service at all times.

Qualifications:

Education & Experience:

• Bachelor's degree in Business Administration, Marketing, Communication, or related field (preferred).
• At least 1–2 years of customer service experience, preferably in real estate or property management.

Skills & Competencies:

• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in MS Office applications and CRM systems.
• Excellent problem-solving and conflict-resolution abilities.
• Professional demeanor with a client-focused attitude.