Fee Management Specialist (AP/AR) | WFO Ortigas

Cloudstaff Philippines Inc.; Metro Manila; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO Coverage

Annual performance review with salary

Employee Share Units program

Cloudstaff Dream Points

Health and life insurance starting on

Career advancement opportunities

CPD pathways with IPA

In-house psychiatrist for well-being

Office perks for on-site staff

PICPA membership

Job summary

Cloudstaff Philippines Inc. seeks a detail-oriented professional to monitor customer emails, review invoices, and ensure timely payment while upholding procedures. You will maintain databases, reconcile with AP, and identify missed invoices, supporting effective vendor relationships.

The role requires strong data-entry skills, exceptional organizational ability, and the capacity to manage multiple tasks with accuracy and clear written communication across teams.

Qualifications

• Detail oriented and strong organizational and communication skills.
• Data entry and retrieval using a standard keyboard.
• Superior customer service skills.
• Manage multiple projects and timelines.

Responsibilities

• Daily monitoring of customer emails.
• Reviewing invoices and adding to applications.
• Ensure invoices are paid timely while following procedures.
• Identify missed invoices and payments and follow up.
• Maintain databases and spreadsheets and update information.

Skills

Detail oriented

Data entry

Customer service

Multitasking

Job description

Job Description

EssentialJobDutiesandResponsibilities

• Daily monitoring of each customer emails

• Responsible for reviewing invoices and adding to application(s)

• Ensuring invoices are paid ina timelyandaccuratemanner while adhering to departmentalprocedures

• Initiatesdemand lettersbyreviewing the underpaymentFees

• Ability to create professional clear and correct grammaticalletters

• Ability exercise mathematical skills to add, subtract, along withproblem solvingskills

• Assistin reconcilingwith AP to ensure all invoices are paidtimely, while obtaining processing transaction information

• Research andidentifypossible missed invoice and/orpayments

• Maintaining databases and spreadsheet and updating information as needed

• Requested invoices if,initiatingfee is not receivedtimely

• Communicatewithteam members toidentifyand resolveissues

• Answer/respond to correspondence related tomissing payments, proof of payments, missing invoices from IDREs.

• If case is due financial reimbursement of fees, follow upaccordingly

• Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs

• Communicate daily with internal and external customers via writtencommunications

• Establishingandmaintainingrelationship with new or existing vendors

• Identifytrends, andIDRE invoicingrelating toissues

• Follows HIPAA policies and procedures to ensure protected health information is secure.

Qualifications and Requirements

Skills/SpecializedKnowledge

• Detail oriented and strong organizational and communication skills

• Knowledge and ability for data entry and retrieval using a standardkeyboard

• Superior customer service skills

• Manage multiple projects andtimelines

OtherRequirements

• Mustmaintainprofessional appearance.

• Abilityto be at work on a regular and consistentbasis

Perks and Benefits

HMO Coverage
ALE Club : Accountants Leading Evolution, be part of a community of accountants within Cloudstaff that serves as a platform to connect with their colleagues
Annual Performance Review with Salary Increase
Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Endless opportunities for career advancement
Exclusive partnership with the IPA to offer a professional CPD pathway
Exclusive partnerships that offer Cloudstaff accountants additional training sessions
Flexible leave credits which may be used for vacation, emergency, and sick leaves
In-house psychiatrist available to support employees' well-being
International career growth and connections
Look forward to weekly office perks for work from office staff – Free Coffee, Meals, and Beer Fridays!
Membership with PICPA
Mental Wellness Employee Assistance program through Lifeworks
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
Top notch workplace with first class VIP lounge and game rooms
Unlimited cash incentives for hired referrals
We set you up for success with a company-provided PC/Laptop and fiber internet connection
Work in the office arrangement at ORT, full time, the entire work week.