FBS M365 Engineer

Capgemini

Mexico

On-site

PHP 3,701,418 - 5,552,127

Full time

6 days ago

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Benefits offered by this job

Competitive salary

Bonuses

Career development

Inclusive culture

Health Insurance

Pension Plan

Meal tickets

Life Insurance

Job summary

FBS - Farmer Business Services, partnered with Capgemini, is seeking a seasoned Microsoft 365 Engineer with emphasis on Microsoft Teams to join its IT team. You will manage, support, and optimize our Microsoft 365 environment, focusing on Teams configuration and user enablement across the organization.

The ideal candidate brings 5+ years of Microsoft 365 administration, strong Teams deployment experience, and a proven ability to automate tasks with PowerShell and Power Automate.

Qualifications

Minimum 5+ years of experience administering Microsoft 365 services.
Proven expertise in Microsoft Teams deployment, configuration, and management.
Strong understanding of Microsoft 365 identity management with Azure Active Directory.
Experience with Teams audio/video setup, troubleshooting, and quality assessment.
Working knowledge of Microsoft Graph API for Teams customization and integration.
Strong PowerShell scripting skills for Microsoft 365 and Teams management.
Experience with Power Automate for creating workflow automations within Teams.
Microsoft 365 Certified: Teams Administrator Associate

Responsibilities

Configure and support Microsoft 365 environments including Exchange Online, SharePoint Online, and OneDrive for Business.
Lead the management of Microsoft Teams across the organization.
Develop and configure Copilot agents within Teams and Copilot studio.
Troubleshoot Teams connectivity, AV quality, and integration challenges.
Analyze usage logs and call quality data to improve performance.
Create PowerShell automation and integrate with Microsoft Graph API.
Provide third‑level support and training for Teams features.
Collaborate with service desk to improve troubleshooting procedures

Skills

Microsoft 365

Teams Administration

Azure Active Directory

PowerShell

Power Automate

Microsoft Graph API

Teams deployment

Tools

Microsoft Purview

Entra ID

Job description

FBS - Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today's competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don't have a local legal entity, we've partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

A solid and innovative company with a strong market presence
A dynamic, diverse, and multicultural work environment
Leaders with deep market knowledge and strategic vision
Continuous learning and development

We are seeking an experienced Microsoft 365 Engineer with specialized expertise in Microsoft Teams to join our IT team. In this role, you will be responsible for the management, support and optimization of our Microsoft 365 environment with a particular focus on MS Teams configuration, and support. You will work closely with cross‑functional teams to ensure seamless collaboration, communication, and productivity across the organization through effective MS Teams implementation and management.

Responsibilities

Microsoft 365 Environment Management

Configure, maintain and support Microsoft 365 environments including Exchange Online, SharePoint Online, OneDrive for Business, and Teams
Understanding and support of Azure Active Directory (Entra ID), including single sign‑on, multi‑factor authentication, APP registration and conditional access policies
Understanding of Microsoft Purview and working with security and compliance team to better security posture
Perform regular health assessments of the Microsoft 365 environment and implement remediation plans

MS Teams Specific Responsibilities

Lead the configuration, and management of Microsoft Teams throughout the organization
Development and configuration of Microsoft Copilot agents within Microsoft Teams and Copilot studio
Troubleshoot Teams‑related issues including connectivity problems, AV quality issues, and integration challenges
Analyze Teams usage logs and call quality data to identify and resolve performance issues
Manage and deploy Teams applications, bots, and connectors from the Teams app store and custom solutions
Understanding of Teams 3rd party technologies such as ECD and QoS

Automation and Development

Develop and maintain PowerShell scripts for automating Microsoft 365 and Teams management tasks
Work with Microsoft Graph API to create custom integrations and solutions

Support and Training

Provide third‑level support for complex Microsoft 365 and Teams issues
Create training materials and conduct training sessions for end‑users on Teams features and best practices
Collaborate with service desk teams to develop effective troubleshooting procedures

Requirements

Minimum 5+ years of experience administering Microsoft 365 services
Proven expertise in Microsoft Teams deployment, configuration, and management
Strong understanding of Microsoft 365 identity management with Azure Active Directory
Experience with Teams audio/video setup, troubleshooting, and quality assessment
Working knowledge of Microsoft Graph API for Teams customization and integration
Strong PowerShell scripting skills for Microsoft 365 and Teams management
Experience with Power Automate for creating workflow automations within Teams
Microsoft 365 Certified: Teams Administrator Associate

Nice to Have