FBS Scrum Master III (Agile, Jira experience)

Capgemini; Mexico; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Flexible work arrangements

Private Health Insurance

Training & Development opportunities

Job summary

Capgemini is seeking a seasoned leader to head technical teams in Pampanga, Philippines, focusing on fostering agile methodologies and continuous improvement. The role entails managing backlogs, resolving dependencies, and mentoring junior Scrum Masters to enhance team performance.

The ideal candidate will possess a strong technical background along with proven experience in leading teams and facilitating agile practices. A competitive salary, comprehensive benefits, and opportunities for professional growth are offered.

Qualifications

• Strong understanding of technical concepts and team dynamics.
• Experience in leading multiple technical teams.
• Ability to facilitate agile ceremonies.

Responsibilities

• Lead technical teams and manage backlogs.
• Resolve issues and dependencies within teams.
• Mentor junior Scrum Masters on agile practices.

Skills

Technical leadership

Coaching abilities

Scrum principles knowledge

Problem-solving skills

Job description

FBS - Farmer Business Services

FBS is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high‑performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don't have a local legal entity, we've partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us

• A solid and innovative company with a strong market presence
• A dynamic, diverse, and multicultural work environment
• Leaders with deep market knowledge and strategic vision
• Continuous learning and development

Requirements

Leading technical teams with technical background/understanding, aware with technical people, developers‑it project managers

Acts as a servant leader for multiple teams and their stakeholders.

Aids the team and Product Owner in managing and sequencing the backlog.

Leads moderately complex teams with work involving routine external team impact or dependencies and may have multiple system integration points.

Eliminates impediments and resolves issues with occasional support from Release Train Engineer or other resources.

Resolves and manages dependencies with occasional guidance from Release Train Engineer or other resources.

Assists in building a high‑performing team and fosters relentless improvement at the Team level while improving team performance in areas of quality, predictability, flow and velocity.

Identifies SAFe anti‑patterns and resolves with occasional support and applies SAFe principles to facilitation, enablement, and coaching for the team.

Utilizes intermediate coaching capabilities to influence teams and help coach on practices and procedures, soft‑skills and Lean Agile mind‑set.

With occasional support from RTE and other resources, guides teams through the decision‑making process and teaches techniques on how to problem‑solve, improve communication, self‑manage and self‑organize.

With occasional support from RTE and other resources, supports a trusting and safe environment where problems can be raised.

Helps manage interpersonal conflicts, challenges and opportunities for growth within the team.

Applies SAFe principles to facilitation, enablement, and coaching for a single team.

Mentors and guides junior level scrum masters on SAFe principles and manifesto.

Organizes and leads a Community of Practice. Independently participates, facilitates and manages the outputs of all agile ceremonies including daily Stand‑Up meetings, Sprint review, sprint retrospective, sprint planning, backlog refinement sessions, and prepares for Program Increment Planning Sessions.

Participates in the Scrum Master Communities of Practice, Scrum Mastery Sync Sessions and Agile Release Train Sync Sessions. Mentors and guides junior level scrum masters through Agile ceremonies.

Demonstrates ongoing thirst for knowledge and a desire for continuous improvement by creating an environment for continuous learning and pursuing everything Agile (e.g., visit user groups, attend conferences, read books, write blogs, etc.).

Continuously works with the Scrum Master Community of Practice to ensure standard procedures are in place and ultimately improve the organizations' product delivery capability.

Seeks advice and works occasionally with the Release Train Engineer to establish best practices and resolve challenging issues, risks, conflicts or impediments. Demonstrate beginner to intermediate experience with Behavior‑Driven Development and Test‑Driven Development.

Performs other duties as assigned.

Benefits

This position comes with a competitive compensation and benefits package.

• A competitive salary and performance‑based bonuses
• Comprehensive benefits package
• Flexible work arrangements (remote and/or office‑based)
• A dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Paid Time Off
• Training & Development opportunities in partnership with renowned companies