Facilities Operations & Process Improvement Lead

QBE Group Shared Services Centre; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

QBE Group Shared Services Centre is seeking a facilities operations professional to coordinate maintenance projects, collaborate with stakeholders, and manage vendor relationships to support smooth department operations. The role emphasizes driving process improvements and aligning activities with business objectives.

The ideal candidate will plan for emergencies, oversee security and safety, and partner with senior leaders to deliver ad-hoc requests while fostering a positive work environment

Qualifications

• Necessary Qualifications include: Tertiary Degree or equivalent combination of education and work experience.

Responsibilities

• Maintain equipment and processes efficiently to meet operational plan and budget commitments.
• Support department and company objectives through process enhancements and presenting results to business leaders.
• Plan and respond to catastrophic events and emergencies for business continuity.
• Manage facilities operations including security, safety, and site support outside normal hours.
• Build long-term vendor relationships to ensure alignment with business operations.
• Lead process improvement projects by resolving complex issues and introducing innovative tools.
• Foster relationships with senior management and execute ad-hoc requests.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others.

Education

Tertiary Degree or equivalent combination of education and work experience

Job description

QBE Group Shared Services Centre is seeking a facilities operations professional to coordinate maintenance projects, collaborate with stakeholders, and manage vendor relationships to support smooth department operations. The role emphasizes driving process improvements and aligning activities with business objectives.

The ideal candidate will plan for emergencies, oversee security and safety, and partner with senior leaders to deliver ad-hoc requests while fostering a positive work environment