Facilities Coordinator

IntouchCX; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

IntouchCX in the Philippines seeks a Facilities Coordinator to keep campuses orderly, clean, and safe while serving teams and clients. You will coordinate day-to-day operations, source vendors, and manage deliveries and inventory with attention to detail.

The role demands strong organization, clear communication, and the ability to handle multiple tasks across shifts, including days, evenings, weekends, and holidays as project needs arise.

Qualifications

• High school diploma or equivalent is required.
• Ability to handle a high volume of work in a fast-paced environment.
• Strong organizational and multitasking abilities.
• Attention to detail and design sense.
• Excellent written and oral communication.
• Collaborative mindset with diverse teams.
• Willing to work varied shifts including days, evenings, weekends, and holidays.

Responsibilities

• Monitor campus cleanliness and safety standards.
• Source vendors and communicate with them directly.
• Order supplies and food for client visits.
• Manage headset inventory.
• Manage facilities tickets and tracking spreadsheets.
• Coordinate with Fulfillment and daily deliveries.
• Organize and follow up on multiple tasks with timeliness.
• Inform Facility Management Committee of issues as needed.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Multitasking

Detail-oriented

Education

High School Diploma or equivalent

Job description

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

We are changing the way people think about customer service, and we need your help!

Are you someone who likes to make things happen? We are seeking a Facilities Coordinator to be the ultimate organizer, involved in the day-to-day operations at our campuses. We’re looking for a multitasking mindset and a passion to meet the needs of both our team members and clients.

Job Description

• Be responsible for monitoring the high cleanliness and safety standards of the campus

• Source new vendors as needed and communicate with them directly

• Order supplies and food for client visits

• Manage headset inventory

• Manage Facilities tickets and tracking spreadsheets

• Work directly with Fulfillment department and manage daily deliveries

• Organize and follow-up on multiple tasks with accuracy and timeliness

• Inform Facility Management Committee of issues when necessary

• Perform other duties as assigned

Job Requirements

• High School Diploma or equivalent

• Ability to handle a high volume of work in a fast-paced, demanding work environment

• Strong organizational skills, with the ability to manage multiple projects at one time

• An eye for design and exceptional attention to detail

• Strong communication skills, both written and oral

• A love for collaborating with a diverse group of people

• Ability to work a variety of shifts including days, evenings, weekends and holidays (depending on required project deadlines or emergencies)