Facilities Associate

CBRE GWS IFM PHILS. CORP.; Pateros; On-site; PHP 279,000 - 502,000; Full time

Job summary

CBRE GWS IFM PHILS. CORP. is seeking a Facilities Associate in Metro Manila to oversee team activities coordinating with clients, vendors and contractors to ensure work orders are completed.

The role forms part of Facilities Management, supporting Property Managers with repairs and investment plans. You will act as a primary contact for escalated communications, allocate work orders, review reports, and ensure accuracy of vendor submissions while identifying opportunities for process

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Understanding of processes, procedures, systems and concepts within own job function.
• Ability to evaluate and communicate unusual and/or complex content concisely and logically.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills including calculations of percentages, discounts and markups.

Responsibilities

• Act as point of contact for escalated communications between landlord, tenants, and service providers, ensuring procedures and formats are understood and followed.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and prepare performance and progress status reports for management.
• Review all work orders, proposals, and vendor paperwork for accuracy and compliance.
• Inspect rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to improve operations.
• Analyze data to identify and solve complex problems with little precedent; propose new techniques as needed.
• Support own team and closely related teams while suggesting process improvements to boost efficiency.

Skills

Microsoft Office

Analytical thinking

Communication

Organizational skills

Math skills

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Role:

As a CBRE Facilities Associate, you'll oversee team activities that coordinate with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do:

• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.


• Allocate work orders and schedule repairs from requests.


• Review data from work order reports and create and present performance and progress status reports to management.


• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.


• Check rooms and furniture to identify needs for repairs or renovations.


• Fix minor malfunctions in office equipment.


• Research new services and appliances to facilitate operations.


• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.


• Impact own team and other teams whose work activities are closely related.


• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.


• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.


• Ability to evaluate and communicates unusual and/or complex content in a concise and logical way.


• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Organizational skills with an advanced inquisitive mindset.


• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.