Facilities & Admin Associate | Onsite | Cebu | Shifting | Weekends Off

Emapta; Cebu City; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Competitive Salary Package

Fixed weekends off

HMO coverage with free dependent upon—

Prime office location in Cebu

Salary Advance Program

Upskilling through Emapta Academy

Gym access and fitness trainer

Employee referral incentives

Government and Emapta benefits

Job summary

Emapta Cebu seeks a Facilities & Admin Associate to create safe, efficient workplaces. You'll coordinate facilities, vendors, assets, and front desk services to support daily operations and the employee experience.

This full-time onsite role offers weekends off, a rotating schedule, and opportunities for growth through Emapta Academy courses, plus benefits like HMO and leave allowances. Join a 12,000+ professional community with global exposure and a culture of care, as you help maintain safety,

Qualifications

• Bachelor's degree in hospitality, business, logistics, or related field.
• At least 1 year of relevant facilities administration or office coordination experience.
• Experience booking transportation through Transportify, Grab, Lalamove, W Express, LBC, and other providers.
• Experience coordinating flights, hotels, transportation for clients and team members.
• Proficiency in Microsoft Excel for tracking, reporting, and data management.
• Strong administrative coordination and organizational skills.
• Excellent English communication skills, both written and verbal.

Responsibilities

• Front desk management: track visitor access, welcome guests, and issue passes.
• Facilities coordination: maintain inventories, stock levels, and conference room bookings.
• Administrative support: file systems, petty cash, and reporting.
• Logistics and asset management: dispatch, recovery, and trackers for assets and IT equipment.
• Risk management: identify workplace risks and report safety concerns.
• Vendor management: liaise with building personnel and service providers.
• Other responsibilities: perform additional duties as required.

Skills

Microsoft Excel

English communication

Administrative coordination

Vendor coordination

Facility operations

Education

Bachelor's degree in Hospitality Management, Business Administration, Tourism, Logistics

Tools

Transportify

Grab

Lalamove

W Express

LBC

Job description

Build Better Workplaces in the Global Facilities Services Industry

As a Facilities & Admin Associate, you will create safe, efficient workplaces where people and businesses can thrive. Your coordination of facilities, vendors, assets, and front desk services will strengthen daily operations and employee experiences. Gain meaningful global exposure, long-term career growth with Emapta, and a top 1% workplace experience designed to help exceptional Filipino talent succeed worldwide with confidence.

Job Overview

• Employment Type: Full-time
• Shift: Rotating Schedule, Weekends Off
• Work Setup: Onsite, Cebu

Exciting Perks Await!

• Competitive Salary Package
• Fixed weekends off
• HMO coverage with free dependent upon regularization
• Prime office location in Cebu (Conveniently accessible by PUVs, with nearby restaurants and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Bachelor's degree in Hospitality Management, Business Administration, Tourism, Logistics, or a related discipline
• At least 1 year of relevant experience in facilities administration, office coordination, logistics, travel management, or a related field
• Experience booking transportation through Transportify, Grab, Lalamove, W Express, LBC, and other logistics or freight-forwarding providers
• Experience coordinating flights, hotels, transportation, and other travel arrangements for clients and team members
• Proficiency in Microsoft Excel for tracking, reporting, and data management
• Strong administrative coordination and organizational skills
• Excellent English communication skills, both written and verbal
• Professional, approachable, and service-oriented demeanor
• Flexibility in responding to changing priorities and operational requirements
• Accountability for delivering accurate, timely, and high-quality work
• Sound judgment and the ability to make decisions within the role's assigned authority
• Strong integrity, ethical judgment, financial responsibility, and adherence to company policies
• Commitment to maintaining confidentiality, protecting sensitive information, and complying with data privacy requirements
• Ability to work independently and escalate decisions that may significantly affect program outcomes, timelines, or management requirements

Your Daily Tasks

Front Desk Management

• Track and maintain visitor access records while observing established security and safety protocols
• Monitor the main entrance and lobby, welcome guests, direct visitors, and notify employees of their arrival
• Issue authorized visitor access passes when necessary
• Respond to inquiries received through telephone, chat, and other communication channels
• Refer inquiries to the appropriate departments or employees
• Maintain the safety, cleanliness, and professional appearance of the reception area and office facilities
• Address facilities- and administration-related concerns raised by clients and employees

Facilities Coordination and Management

• Maintain inventories of office furniture, equipment, and pantry supplies
• Monitor stock levels, anticipate supply needs, initiate purchase requests, expedite orders, and verify received items
• Organize conference and meeting room reservations
• Coordinate room setups, including food, beverages, IT equipment, and Wi-Fi or network requirements
• Liaise with Customer Experience Managers, HR Business Partners, utility and maintenance personnel, and building administrators
• Support local and remote facility movements and workspace setups in coordination with relevant stakeholders
• Maintain current knowledge of seating plans and coordinate seating arrangements with IT and business partners
• Guide utility and maintenance personnel in resolving incidents involving office premises and facilities
• Implement Emapta health and safety protocols consistently
• Maintain the requirements and procedures necessary for the facility's Safety Seal Certification from the local government unit

Administrative Support

• Establish and maintain an organized filing system for the department and assigned site
• Provide administrative support to the cluster Facilities and Administration Team Leader, Customer Experience Managers, and HR Business Partners
• Prepare and submit accurate petty cash, gift certificate, office supply request, inventory, and stakeholder-required reports
• Complete reports according to established weekly or monthly schedules
• Consolidate and submit monthly Facilities and Administration Monitoring Reports covering client requests received through different channels

Logistics and Asset Management

• Coordinate the site-level dispatch, delivery, replacement, and recovery of company assets and IT equipment
• Follow established policies, processes, protocols, budgets, and service-level agreements for asset dispatch and recovery
• Record and monitor asset and equipment recovery requests across assigned Emapta sites
• Maintain accurate and updated information in standard asset dispatch and recovery trackers
• Communicate with fellow Facilities and Administration Associates, Recruitment, IT, and other relevant teams
• Verify delivery and recovery details, including employee pin locations, estimated departure and arrival times, contact numbers, email addresses, and other required information
• Submit timely weekly reports covering dispatches, recoveries, replacements, additional equipment, and related costs
• Coordinate with accredited logistics and freight-forwarding providers to ensure safe, reliable, and timely deliveries and recoveries
• Work with site utility personnel to inspect and securely package company assets and IT equipment before dispatch

Risk Management

• Assist in identifying workplace risks and hazards
• Report safety concerns, imminent threats, or potential dangers promptly to the immediate manager or site security
• Support the implementation of organizational risk management processes
• Promote compliance with workplace health and safety requirements

Vendor Management

• Liaise with utility and maintenance personnel, building administrators, contractors, and external suppliers
• Coordinate facilities-related activities with building personnel and service providers
• Monitor vendor performance and compliance with established business requirements
• Schedule facility maintenance, repairs, pest control, carpet cleaning, routine sanitation, and deep-cleaning services
• Communicate scheduled facilities activities promptly to affected stakeholders
• Assist in procuring vendors, supplies, and services as required
• Monitor expenses and ensure compliance with the department's approved budget
• Manage facilities-related costs efficiently

Other Responsibilities

• Perform other administrative or operational duties assigned by authorized company representatives through written or verbal instructions

Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 12,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO

#EmaptaEra