Eyewear Retail Operations Manager

Sunnies Inc.; Cebu City; On-site; PHP 320,000 - 520,000; Full time

Job summary

Sunnies Inc. in Cebu City is seeking an Eyewear Manager to lead store operations, oversee POS transactions, and train staff to deliver outstanding customer service.

The role covers inventory management, planogram adherence, and achieving financial targets across multiple malls. The ideal candidate has strong communication and analytical skills with proven experience in retail operations and staff leadership.

Qualifications

• 2+ years of experience in retail or food operations.
• Knowledge of retail or food management best practices.
• Excellent communication and presentation skills.
• Strong analytical skills with a goal-oriented attitude.
• Previous related experience in retail operations.

Responsibilities

• Delegate and supervise business operations across stores.
• Ensure 100% customer service in the stores handled.
• Train, motivate, and coach employees; assess performance and provide feedback.
• Resolve conflicts or complaints from customers and staff.
• Audit processes to meet company standards.
• Manage inventory; ensure requests and deliveries are timely.
• Maintain 100% accurate inventory and zero loss.
• Develop efficient processes and establish profit objectives.
• Generate reports for upper management.

Skills

Customer service

Staff training

Inventory management

Analytical skills

Communication

Tools

POS system

Job description

Sunnies Inc. in Cebu City is seeking an Eyewear Manager to lead store operations, oversee POS transactions, and train staff to deliver outstanding customer service.

The role covers inventory management, planogram adherence, and achieving financial targets across multiple malls. The ideal candidate has strong communication and analytical skills with proven experience in retail operations and staff leadership.