External Engagement Associate

Far Eastern University- Dr. Nicanor Reyes Medical Foundation; Philippines; On-site; PHP 240,000 - 420,000; Full time

Job summary

Far Eastern University- Dr. Nicanor Reyes Medical Foundation invites applications for an External Engagement Associate who will provide administrative, coordination, and customer service support to the External Engagement and Admissions Department.

The role involves assisting with admissions, marketing, external engagement, events, data management, and communications with prospective students, partners, and other stakeholders to promote FEU-NRMF programs.

Responsibilities

• Assists prospective students, parents, clients, and other stakeholders by providing accurate and timely information regarding admissions processes, programs, services, and institutional activities.
• Responds to inquiries through appropriate communication channels and directs concerns to the proper personnel or office when necessary.
• Provides professional and customer-oriented assistance throughout the admissions and engagement process.
• Maintains positive and professional relationships with prospective students, clients, external partners, and other stakeholders.
• Assists in coordinating with external organizations, schools, partners, and other stakeholders for engagement and admissions-related initiatives.
• Supports the implementation of external engagement activities designed to strengthen institutional relationships and promote FEU-NRMF programs and services.
• Assists in preparing communication materials, coordination documents, and other requirements for external engagements.
• Maintains appropriate records of external engagements, contacts, and related activities.
• Provides administrative and coordination support for marketing and promotional activities of the department.
• Assists in disseminating information regarding academic programs, admissions activities, institutional events, and other initiatives.
• Supports the preparation and distribution of promotional and informational materials.
• Assists in coordinating marketing-related activities with internal offices and external stakeholders.
• Assists in planning, organizing, and coordinating admissions, marketing, outreach, and external engagement events.
• Coordinates event requirements, including venues, facilities, materials, equipment, schedules, and other logistical needs.
• Assists in coordinating with participating offices, external partners, suppliers, and other stakeholders.
• Provides on-site administrative and logistical support during events and activities.
• Ensures that assigned event requirements are properly coordinated and completed within established timelines.
• Gathers, encodes, maintains, and updates data related to prospective students, external stakeholders, admissions activities, and department engagements.
• Assists in preparing reports, presentations, monitoring documents, and other administrative reports required by the department.
• Maintains organized physical and digital records of admissions, engagement, marketing, and event-related activities.
• Ensures accuracy, completeness, confidentiality, and proper handling of department records and information.
• Provides general administrative and clerical support to ensure the efficient day-to-day operations of the department.
• Prepares correspondence, reports, presentations, forms, and other documents as instructed.
• Assists in scheduling meetings, appointments, and department activities.
• Coordinates internal and external communications related to assigned activities and projects.
• Performs other related duties and responsibilities as may be assigned by the Department Head.

Job description

Job Summary

The External Engagement Associate is responsible for providing administrative, coordination, and customer service support to the External Engagement and Admissions Department. The position assists in implementing admissions, marketing, external engagement, and event-related initiatives; coordinates with prospective students, clients, partners, and other stakeholders; manages relevant information and data; and supports the logistical requirements of department activities. The role contributes to promoting the institution and delivering professional, responsive, and customer-oriented service to external stakeholders.

Duties and Responsibilities

1. Admissions and Stakeholder Support

• Assists prospective students, parents, clients, and other stakeholders by providing accurate and timely information regarding admissions processes, programs, services, and institutional activities.

• Responds to inquiries through appropriate communication channels and directs concerns to the proper personnel or office when necessary.

• Provides professional and customer-oriented assistance throughout the admissions and engagement process.

• Maintains positive and professional relationships with prospective students, clients, external partners, and other stakeholders.

2. External Engagement and Coordination

• Assists in coordinating with external organizations, schools, partners, and other stakeholders for engagement and admissions-related initiatives.

• Supports the implementation of external engagement activities designed to strengthen institutional relationships and promote FEU-NRMF programs and services.

• Assists in preparing communication materials, coordination documents, and other requirements for external engagements.

• Maintains appropriate records of external engagements, contacts, and related activities.

3. Marketing and Promotional Support

• Provides administrative and coordination support for marketing and promotional activities of the department.

• Assists in disseminating information regarding academic programs, admissions activities, institutional events, and other initiatives.

• Supports the preparation and distribution of promotional and informational materials.

• Assists in coordinating marketing-related activities with internal offices and external stakeholders.

4. Events Planning and Coordination

• Assists in planning, organizing, and coordinating admissions, marketing, outreach, and external engagement events.

• Coordinates event requirements, including venues, facilities, materials, equipment, schedules, and other logistical needs.

• Assists in coordinating with participating offices, external partners, suppliers, and other stakeholders.

• Provides on-site administrative and logistical support during events and activities.

• Ensures that assigned event requirements are properly coordinated and completed within established timelines.

5. Data and Records Management

• Gathers, encodes, maintains, and updates data related to prospective students, external stakeholders, admissions activities, and department engagements.

• Assists in preparing reports, presentations, monitoring documents, and other administrative reports required by the department.

• Maintains organized physical and digital records of admissions, engagement, marketing, and event-related activities.

• Ensures accuracy, completeness, confidentiality, and proper handling of department records and information.

6. Administrative and Operational Support

• Provides general administrative and clerical support to ensure the efficient day-to-day operations of the department.

• Prepares correspondence, reports, presentations, forms, and other documents as instructed.

• Assists in scheduling meetings, appointments, and department activities.

• Coordinates internal and external communications related to assigned activities and projects.

• Performs other related duties and responsibilities as may be assigned by the Department Head.