Admissions Supervisor

Thames International School; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Thames International School in the Philippines seeks an Admissions Operations professional to oversee the end-to-end admissions process, from inquiry to enrollment, and to manage accurate student data in the SIS. You will supervise the admissions team and coordinate with academic units to ensure a smooth enrollment experience.

The role requires strong communication, leadership, and data-management skills, along with the ability to work under pressure and meet deadlines in a dynamic educational

Qualifications

• Bachelor’s degree in Education, Business Administration, Psychology, or related field.
• 2–4 years of work experience in admissions, registrar, customer service, or academic administration.
• Supervisory or team lead experience is an advantage.
• Strong communication and interpersonal skills.
• Knowledge in SIS or enrollment platforms.
• Leadership and people-handling skills.
• Excellent organizational and time-management abilities.
• Customer-service oriented.
• Ability to work under pressure and meet deadlines.
• High attention to detail and data accuracy.

Responsibilities

• Supervise end-to-end admissions process from inquiry to enrollment.
• Review and verify submitted documents for authenticity and completeness.
• Oversee admission testing schedules and interviews; coordinate with academic units.
• Encode student information accurately into SIS; ensure data integrity.
• Implement and monitor admission policies and guidelines.
• Respond to inquiries via email, phone, social media, or walk-ins.
• Provide orientation and guidance on admission procedures.
• Lead and train Admission Assistants, Coordinators, and frontline staff.
• Monitor admissions statistics and prepare reports for management.
• Collaborate with Marketing, Finance, Registrar, Guidance, and Academic Units.
• Participate in school events and recruitment activities.
• Recommend improvements to admissions procedures and workflows.
• Ensure compliance with DepEd, CHED, TESDA, and data privacy standards.

Skills

Strong communication

Interpersonal skills

Leadership

Organizational skills

Time management

Customer service orientation

Ability to work under pressure

Attention to detail

Education

Bachelor’s degree in Education, Business Administration, Psychology, or related field

Tools

SIS / enrollment platforms

Job description

Duties and Responsibilities

Admissions Operations

• Supervise the end-to-end admissions process, from inquiry, application, evaluation, testing/interviews, to enrollment.

• Review and verify submitted documents for authenticity, completeness, and compliance with institutional requirements.

• Oversee admission testing schedules, interview arrangements, and coordination with academic departments.

• Ensure accurate and timely encoding of student information into the school’s database or Student Information System (SIS).

• Implement and monitor adherence to admission policies, criteria, and guidelines.

Customer Service & Communication

• Respond to inquiries from applicants, parents, and partner institutions through various channels (email, phone, social media, walk-ins).

• Provide orientation and guidance on admission procedures and requirements.

• Address concerns and elevate issues when necessary.

Team Supervision

• Lead, coach, and evaluate Admission Assistants, Coordinators, and frontline staff.

• Prepare work schedules and assign tasks to ensure smooth office operations.

• Conduct training and onboarding of new team members.

Enrollment Support & Data Management

• Monitor daily, weekly, and monthly admissions statistics and ensure accurate reporting.

• Support the implementation of recruitment and enrollment strategies aligned with institutional targets.

• Prepare reports for management on inquiries, applications, conversions, and enrollment trends.

• Maintain secure, confidential, and organized student records.

Collaboration & Institutional Support

• Coordinate with Marketing, Finance, Registrar, Guidance, and Academic Units to ensure a seamless admissions-to-enrollment experience.

• Participate in school events such as orientations, open houses, career fairs, and marketing activities.

• Recommend improvements to optimize admissions procedures and workflows.

Compliance

• Ensure adherence to DepEd, CHED, TESDA, and institutional policies related to admissions and student records.

• Safeguard confidential information in compliance with Data Privacy Act standards.

Qualifications:

• Bachelor’s degree in Education, Business Administration, Psychology, Communication, or related field.

• At least 2–4 years of work experience in admissions, registrar, customer service, or academic administration.

• With supervisory or team lead experience is an advantage.

• Strong communication and interpersonal skills

• Knowledge in student information systems (SIS) or enrollment platforms

• Leadership and people-handling skills

• Excellent organizational and time-management abilities

• Customer-service oriented

• Ability to work under pressure and meet deadlines

• High attention to detail and data accuracy