Express Hiring! Sales Customer Service Representative

Miranda HR; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

Miranda HR is actively hiring a Sales Customer Service Representative for an entry-level position in Cebu City. This role involves providing exceptional customer service through phone, email, and chat. No prior experience is required, but candidates should possess strong English communication skills. Key responsibilities include resolving customer inquiries and maintaining accurate records. Employees will benefit from incentives and professional development opportunities.

Qualifications

• High School diploma or equivalent.
• No experience required, entry-level role.
• Strong English language skills and excellent communication abilities.

Responsibilities

• Provide exceptional customer service support via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Engage with customers to understand their needs for tailored solutions.

Skills

Strong English language skills

Excellent communication abilities

Problem-solving skills

Organizational skills

Technical skills related to customer service software

Team player attitude

Strong work ethic

Interpersonal skills

Call Centre experience

Education

High School diploma or equivalent

Job description

Express Hiring! Sales Customer Service Representative

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

• Provide exceptional customer service support via phone, email, and chat.
• Assist customers with inquiries, resolving issues effectively and efficiently.
• Engage with customers to understand their needs and provide tailored solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to optimize service delivery and customer satisfaction.

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No experience required; entry-level role
• Skills and Competencies: Strong English language skills and excellent communication abilities
• Qualities and Traits: Strong work ethic and a team player attitude
• Skills and Competencies: Problem-solving and organizational skills
• Skills and Competencies: Technical skills related to customer service software and account management

English Language and Related Skills

• English Language
• Customer Service
• Problem Solving
• Team Player
• Technical Skills
• Account Management
• Strong Work Ethic
• Organizational Skills
• Interpersonal Skills
• Call Centre