Express Hiring! Call Center Representative

Miranda HR; Mandaluyong; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment agency is urgently hiring for a Call Center Representative position in Mandaluyong, Philippines. This on-site role requires a high school diploma and involves handling inbound and outbound calls, assisting customers, and resolving inquiries. Ideal candidates should be proficient in English and possess strong customer service skills. Full-time hours and training will be provided with incentives like holiday gifts and mandatory government benefits.

Qualifications

• Proficient in English, both spoken and written.
• Strong customer service orientation to address inquiries.
• Team player with strong interpersonal skills.
• Demonstrated problem solving and basic technical/organizational skills.

Responsibilities

• Handle inbound and outbound calls with professionalism.
• Assist customers with inquiries and resolve issues.
• Maintain accurate records of customer interactions.
• Provide excellent customer service to enhance customer satisfaction.
• Collaborate with team members to improve processes and deliver better service.

Skills

Proficient in English Language

Strong customer service orientation

Effective problem-solving abilities

Basic technical skills

Organizational abilities

Team player

Interpersonal skills

Education

High School diploma or equivalent

Job description

Express Hiring! Call Center Representative

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Handle inbound and outbound calls with professionalism and efficiency.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Provide excellent customer service to enhance customer satisfaction.
• Collaborate with team members to improve processes and deliver better service.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English Language.
• Skills and Competencies: Strong customer service orientation.
• Skills and Competencies: Effective problem-solving abilities.
• Qualities and Traits: Team player with strong interpersonal skills.
• Skills and Competencies: Basic technical skills and organizational abilities.