Call Center Agent — Up to 40K, Equity & Bonus

Recruitify_HR; Taguig; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment firm is seeking a Customer Service Agent for a call center role in Taguig. This position requires a diploma in a relevant field and 1-3 years of experience in customer service. The role involves responding to customer inquiries, resolving complaints, and maintaining records. Candidates should possess excellent communication skills, patience, and a strong customer-oriented mindset. The company offers an array of perks, including performance bonuses and health insurance.

Qualifications

• 1-3 years of experience in a customer service role.

Responsibilities

• Respond to customer inquiries and provide accurate information regarding services and products.
• Resolve customer complaints effectively and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and efficiency.
• Ensure customer satisfaction by following up on outstanding issues.

Skills

Excellent communication skills

Interpersonal skills

Customer-oriented mindset

Patience

Education

Diploma in a relevant field

Job description

A recruitment firm is seeking a Customer Service Agent for a call center role in Taguig. This position requires a diploma in a relevant field and 1-3 years of experience in customer service. The role involves responding to customer inquiries, resolving complaints, and maintaining records. Candidates should possess excellent communication skills, patience, and a strong customer-oriented mindset. The company offers an array of perks, including performance bonuses and health insurance.