Expense Processing & Audit Specialist I

JPMorgan Chase & Co.; Taguig; On-site; PHP 420,000 - 640,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Expense Process Specialist I within the Global Banking team to process and audit expense reports, respond to inquiries, and support controls that keep travel and expense activities running smoothly.

You will handle Concur-based processing, maintain confidentiality, and collaborate with peers to improve processes while delivering timely, accurate service and adhering to policies.

Qualifications

• Ability to manage multiple high-priority requests while keeping stakeholders informed.
• Strong attention to detail with consistent accuracy in data entry, review, and follow-up.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, PowerPoint) and working knowledge of Excel formulas.

Responsibilities

• Process expense reports in Concur in accordance with travel and expense policies and procedures.
• Perform expense report audits and document exceptions or required follow-ups.
• Respond to travel and expense inquiries via a service ticket queue and provide clear status updates.
• Support employees with general questions related to expense submissions and reconciliations.
• Assist with corporate card linking and expense reconciliation activities, as applicable.
• Escalate issues that require additional review and coordinate resolution with appropriate partners.
• Support the integration of newly acquired businesses into existing expense processes, as assigned.
• Apply internal controls and handle sensitive information in accordance with confidentiality requirements.
• Identify recurring issues and recommend process improvements and best practices.
• Contribute to ad hoc projects and operational tasks to meet business needs.

Skills

Multitasking

Detail-oriented

Organizational skills

Team collaboration

Confidentiality

MS Office

Excel proficiency

Service mindset

Tools

Concur

Ticketing system

Job description

JPMorgan Chase & Co. is seeking an Expense Process Specialist I within the Global Banking team to process and audit expense reports, respond to inquiries, and support controls that keep travel and expense activities running smoothly.

You will handle Concur-based processing, maintain confidentiality, and collaborate with peers to improve processes while delivering timely, accurate service and adhering to policies.