Expense Process Specialist I: Process & Audit Support

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Expense Process Specialist I in Metro Manila to support employees with expense submissions and inquiries. You will process reports in Concur, audit expenses, and ensure compliance with travel policies while maintaining confidentiality.

The role emphasizes accuracy, attention to detail, and collaboration in a dynamic Banking Global Operations environment. This position offers meaningful day-to-day impact and ongoing process improvements.

Qualifications

• Ability to manage multiple high-priority requests concurrently with stakeholders' updates.
• Strong attention to detail and data entry accuracy.
• Excellent organizational skills and ability to track work to completion.
• Collaborates effectively in a team and supports a fast-paced environment.
• Familiar with travel and expense concepts and related processes.

Responsibilities

• Process expense reports in Concur per travel and expense policies and procedures.
• Audit expense reports and document exceptions or required follow-ups.
• Respond to travel and expense inquiries via a service ticket queue and provide clear status updates.
• Support employees with general questions related to expense submissions and reconciliations.
• Assist with corporate card linking and expense reconciliation activities.
• Escalate issues that require additional review and coordinate resolution with appropriate partners.
• Support the integration of newly acquired businesses into existing expense processes, as assigned.
• Apply internal controls and handle sensitive information in accordance with confidentiality requirements.
• Identify recurring issues and recommend process improvements and best practices.
• Contribute to ad hoc projects and operational tasks to meet business needs.

Skills

Multitasking

Attention to detail

Data entry

Organization

Team collaboration

Adaptability

Tools

Concur

Job description

JPMorgan Chase & Co. is seeking an Expense Process Specialist I in Metro Manila to support employees with expense submissions and inquiries. You will process reports in Concur, audit expenses, and ensure compliance with travel policies while maintaining confidentiality.

The role emphasizes accuracy, attention to detail, and collaboration in a dynamic Banking Global Operations environment. This position offers meaningful day-to-day impact and ongoing process improvements.