Expense Automation & Workflow Lead (AVP)

Next Frontier Capital; Metro Manila; On-site; PHP 5,636,000 - 8,140,000; Full time

Job summary

JPMorganChase in Manila is seeking a Senior Associate (AVP) to lead expense management workflow tooling enhancements with governance and risk focus. You will translate business needs into clear requirements, collaborate with technology, and deliver automation-driven improvements across finance, operations, and risk partners.

The role emphasizes change management, user adoption, and KPI-driven dashboards to monitor performance and risks, with a global enterprise focus.

Qualifications

• Experience in project management, business analysis, product delivery, or workflow tooling (for example: operations tooling, expense workflows, or control-related workflows)
• Demonstrated ability to translate business needs into user stories and acceptance criteria and support user acceptance testing
• Strong stakeholder management skills across business, operations, and technology, with excellent written and verbal communication
• Practical experience managing delivery plans, dependencies, risks, and milestones in an agile or hybrid environment
• Strong analytical skills, including defining key metrics, interpreting trends, and using data to drive decisions
• Ability to simplify complex processes and document decisions in an audit-ready manner
• Must be willing and able to work night shifts

Responsibilities

• Lead delivery of tooling enhancements from requirements gathering through implementation and post-launch support
• Partner with stakeholders to understand needs, document requirements, and design process improvements
• Translate requirements into user stories and acceptance criteria to enable effective delivery and testing
• Coordinate priorities, timelines, dependencies, and delivery milestones across business, operations, technology, and risk partners
• Support user acceptance testing, training, change management, and adoption activities to drive successful launches
• Identify opportunities to improve efficiency, reporting, and user experience through automation where appropriate
• Define key performance indicators and develop dashboards to monitor performance, risks, and operational effectiveness
• Ensure solutions align to governance, controls, data quality standards, and compliance expectations

Job description

JPMorganChase in Manila is seeking a Senior Associate (AVP) to lead expense management workflow tooling enhancements with governance and risk focus. You will translate business needs into clear requirements, collaborate with technology, and deliver automation-driven improvements across finance, operations, and risk partners.

The role emphasizes change management, user adoption, and KPI-driven dashboards to monitor performance and risks, with a global enterprise focus.