Exhibitor Success Analyst I

Relx Plc; Manila; Hybrid; PHP 420,000 - 660,000; Full time

Job summary

Relx Plc in Manila seeks a Customer Success Analyst I to support exhibitors and coordinate across Sales, Marketing, and Operations. You will manage exhibitor profiles, drive post-sale engagement, and help deliver value-added services for event success.

The role emphasizes data-driven account management, campaign coordination, and effective communication with global stakeholders. A 1-year experience in customer service or sales is preferred.

Qualifications

• Bachelor's degree in any field.
• At least 1 year of relevant experience in customer service or sales.
• Strong written and spoken communication; basic MS Office and telephony skills.

Responsibilities

• Exhibitor support and after-sales point of contact.
• Support sales journey from prospecting to upselling and servicing.
• Manage exhibitor dashboards and Atlas profiles.
• Log activities in Salesforce and schedule touchpoints.
• Assist in onboarding and badge registration for exhibitors.

Skills

Selling

Data analytics

Stakeholder mgmt

Facilitation

Campaign management

Web optimization

Education

Bachelor's degree (any field)

Tools

Salesforce

Jabber

Enghouse Touchpoint

Atlas

Job description

Relx Plc in Manila seeks a Customer Success Analyst I to support exhibitors and coordinate across Sales, Marketing, and Operations. You will manage exhibitor profiles, drive post-sale engagement, and help deliver value-added services for event success.

The role emphasizes data-driven account management, campaign coordination, and effective communication with global stakeholders. A 1-year experience in customer service or sales is preferred.