Executive, Sales (Shipping)

Mediterranean Shipping Company SEA (S) P/L; Santo Niño 1st; On-site; PHP 2,348,000 - 3,669,000; Full time

Job summary

MSC is seeking an Executive, Sales to develop, maintain and expand MSC's customer base in Singapore by promoting MSC's services as a brand, executing business plans, and delivering strong customer service to clients.

You will work across geographic and cultural borders to build a robust professional network and contribute to daily booking prospects through CRM and direct engagement.

Qualifications

• Minimum 1 to 3 years of relevant industry experience.
• Degree in Maritime/Business Studies or related discipline.
• Strong MS Office skills; Portnet experience preferred.
• Excellent written and spoken English.
• Good communication and interpersonal skills.
• Customer-oriented, team player, self-motivated and able to work independently.

Responsibilities

• Canvass cargoes for export trade lanes to achieve targets.
• Respond to RFQs from customers and prospects.
• Develop new clients and expand local business.
• Promote MSC services and maintain customer relationships.
• Coordinate with internal departments to resolve issues.
• Utilize MSC online platform for tracking, schedules and booking.

Skills

English proficiency

Communication skills

Interpersonal skills

Team player

Self-motivated

Independent worker

Education

Maritime/Business Studies degree

Tools

MS Office

Portnet

CRM portal

Job description

We Offer

You will embark on a great journey with excellent career development opportunities in a global organization. As Executive, Sales you are responsible for developing, maintaining and expanding MSC's customer base in Singapore by promoting MSC's services as a brand, executing MSC's business plans, providing strong customer service to clients, as well as administering daily booking prospects. You will also have the opportunity to work and communicate across geographical and cultural borders that will enable you to build a strong professional network.

Key Responsibilities

Reporting to the Manager, Sales, your main responsibilities are to increase MSC's market presence by canvasing cargoes for specified export trade lanes to achieve target lifting, respond to request for quotations from customers and / or prospects, as well as maintain customer relationships. Your key responsibilities include:

• Develop new clienteles, maintain and expand local business, cargo bookings through referrals, newspaper, magazines, MSC's network and telemarketing;

• Develop value-added services products of MSC,i.e.trucking,barging,permitetc.

• Achieve KPI of sales visit reporting through CRM portal

• Achieve close level of support with clients through daily contact, regular visit and entertainment i.e. lunch, dinner, etc., to secure business;

• Track destination ports controlled shipments, to obtain full details from shipper (i.e. full style address, commodity, rates if any) and send as sales leads to respective Port of Discharge to secure business;

• Ensure customers are familiarized with our online platform services, i.e.: tracking, sailing schedule, online booking, etc.

• Attend to customers' complaint and co-ordinate with internal departments (Documentation, Operation, Finance and Cargo Flow Management) to resolve any issues and uphold our service commitment to customers.

Qualifications

Who We Are Looking For

• Minimum 1 to 3 years of relevant industry experience;

• Candidates with a Degree in Maritime/ Business Studies or a related discipline will have an added advantage;

• Strong MS Office software application;

• Portnet (preferred);

• Strong written & spoken English Skill;

• Good Communication and interpersonal skill;

• Customer Oriented;

• Team Player;

• Self-driven and Passionate about dealing with people;

• Able to work independently.

Other Information

If you are up for the challenge, you could be our new colleague!