Executive Assistant Team Lead & Operations Manager - Full Time / Hybrid

Risewave Consulting, Inc.; Pasig; On-site; PHP 391,000 - 558,000; Full time

Job summary

Risewave Consulting, Inc. is seeking a capable Operations Support specialist in Metro Manila. You will provide day-to-day operational support to diverse stakeholders in a dynamic, fast-paced environment, ensuring timely and accurate responses.

You will collaborate with team members to enhance processes, document procedures, and maintain professional communication while contributing to organizational goals through reliable performance and continuous improvement.

Qualifications

• 3+ years of experience in customer service, administrative support, or related roles
• Bachelor’s degree in any field
• Proficiency in English (spoken and written)

Responsibilities

• Provide day-to-day operational support to stakeholders in a dynamic, fast-paced environment
• Manage multiple priorities while delivering high-quality support and service
• Collaborate with team members to enhance processes and operational efficiency
• Document and maintain standard operating procedures and best practices
• Maintain clear, timely, and professional communication with stakeholders

Skills

Strong communication skills

Proficiency in English (spoken and not

Education

Bachelor's degree in any field

Job description

• Provide day-to-day operational support to stakeholders in a dynamic, fast-paced environment
• Manage multiple priorities while delivering high-quality support and service
• Apply strong problem-solving skills across a variety of tasks and situations
• Collaborate with team members to enhance processes and operational efficiency
• Maintain clear, timely, and professional communication with stakeholders
• Contribute to team and organizational goals through reliable and consistent performance
• Support the development and implementation of process improvements
• Document and maintain standard operating procedures and best practices

Minimum Qualifications

• Strong verbal and written communication skills
• Experience supporting global or cross-functional stakeholders is an advantage
• Bachelor’s degree in any field
• At least 3 years of experience in customer service, administrative support, or related roles
• Proficiency in English (spoken and written)