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Private Advertiser in the Philippines is recruiting an experienced Operations Manager to oversee day-to-day management of the assigned business unit and venues, drive profitability, and implement plans that align with budgets and corporate policies.
You will lead teams, monitor revenues and costs, ensure safety, service quality, and regulatory compliance, and build strong relationships with clients, tenants, and government partners to enable growth and efficiency.
Oversee the overall operations, profitability, and day-to-day management of the assigned business unit and venues. Develop and implement operational plans, policies, budgets, and strategies to achieve business goals. Ensure efficient utilization of manpower, materials, facilities, and other company resources. Maintain high standards of customer satisfaction, safety, security, and service quality. Build and maintain positive relationships with clients, tenants, government agencies, and other stakeholders. Identify and implement opportunities for business growth, cost reduction, and operational improvement.
Monitor revenues, expenses, profitability, and financial performance against established targets
Prepare and manage annual budgets, operating plans, and capital expenditure requirements
Ensure expenses and projects remain within approved budgets
Implement cost-control measures while maintaining quality, safety, and customer satisfaction
Oversee daily operations of assigned venues and ensure smooth and efficient service delivery
Handle client concerns, complaints, and service-related matters promptly and professionally
Ensure compliance with company policies, government regulations, permits, and licensing requirements
Promote and enforce safety and security standards throughout the business unit
Supervise, coach, train, and evaluate employees to ensure productivity and achievement of KPIs
Ensure proper documentation, reporting, and implementation of operational policies and procedures
Bachelor's degree in Business Administration, Management, Marketing, Operations, or a related field
At least 5 years of relevant work experience, with a minimum of 3 years in a managerial capacity in operations, administration, marketing, and/or sales
Strong knowledge of business operations, financial management, budgeting, and cost control
Excellent leadership, decision-making, organizational, and problem-solving skills
Strong business judgment with an innovative and results-oriented mindset
Excellent verbal, written communication, and interpersonal skills
Detail-oriented with an eye for aesthetics and quality
Proficient in computer applications and comfortable using social media and technology platforms
Able to work independently, manage multiple priorities, and perform effectively under pressure
Calm and decisive when handling emergencies and operational challenges