EV Technical Manager

Private Advertiser; Philippines; On-site; PHP 850,000 - 1,400,000; Full time

Job summary

XPENG, a dealership focused on automotive and EV operations, is seeking a highly knowledgeable Technical Manager to serve as the technical authority. The role requires deep expertise in vehicle systems, EV technology, diagnostics, and after-sales support.

You will investigate complex vehicle concerns, coordinate with manufacturers and technical teams, and ensure technical information is evaluated and applied consistently across the business.

Qualifications

• Bachelor’s degree in automotive/mechanical/electrical engineering.
• At least 5 years in automotive technical roles.
• Experience with EVs and automotive electrification.
• Strong diagnostic and root-cause analysis skills.
• Ability to communicate complex tech to non-technical stakeholders.

Responsibilities

• Serve as primary technical resource for automotive and EV concerns.
• Interpret manuals, wiring diagrams, and service bulletins.
• Coordinate with manufacturers and technical teams.
• Evaluate updates, recalls, and new EV tech.
• Support development of diagnostic procedures and after-sales processes.
• Conduct technical briefings for dealership staff.
• Stay updated on EV tech and battery systems.

Skills

EV technology

Diagnostics

Root-cause analysis

Electrical systems

Communication

Education

Bachelor’s degree in Automotive/Mechanical/Electrical Engineering

Tools

Vehicle diagnostic software

Diagnostic equipment

Job description

TECHNICAL MANAGER

Brand: XPENG

Job Summary

We are looking for a highly knowledgeable Technical Manager to serve as the technical authority for the dealership’s automotive and EV operations. The role requires strong expertise in vehicle systems, EV technology, diagnostics, troubleshooting, technical standards, and after-sales support.

The Technical Manager will provide technical expertise for complex vehicle concerns, investigate technical issues, coordinate with vehicle manufacturers and technical teams, and ensure technical information is properly assessed and applied across the business.

Key Responsibilities

• Serve as the primary technical resource for complex automotive and EV-related concerns within the dealership.
• Provide technical assessment and recommendations for electrical, electronic, mechanical, software, battery, charging, and vehicle control system concerns.
• Analyze complex or unusual vehicle issues and determine root causes and appropriate technical solutions.
• Interpret technical manuals, wiring diagrams, diagnostic reports, service bulletins, manufacturer guidelines, and other technical documentation.
• Use diagnostic equipment and vehicle diagnostic software to identify and resolve technical concerns.
• Coordinate with vehicle manufacturers, principals, factory technical teams, and engineering teams on complex or unresolved technical cases.
• Act as the technical point of contact for escalated vehicle concerns requiring advanced technical investigation.
• Evaluate technical updates, software updates, recalls, service campaigns, and new EV technologies and communicate their implications to relevant teams.
• Support the development and improvement of technical procedures, diagnostic approaches, inspection standards, and after-sales processes.
• Provide technical recommendations to management regarding vehicle issues, equipment, tools, charging systems, and other automotive technical requirements.
• Assist in investigations involving recurring vehicle problems, customer complaints, quality concerns, and potential product defects.
• Review technical findings and reports to ensure conclusions and recommendations are technically sound.
• Support warranty and technical claim assessments through technical findings and documentation.
• Conduct technical briefings and knowledge-sharing sessions for dealership personnel on new vehicle technologies, systems, and procedures.
• Stay updated on developments in EV technology, battery systems, charging technology, automotive electronics, diagnostics, and vehicle software.
• Represent the dealership in technical discussions, product training, manufacturer meetings, and technical assessments when required.

Qualifications

• Bachelor’s degree in Automotive Engineering, Mechanical Engineering, Electrical Engineering, Electronics Engineering, or a related technical field.
• At least 5 years of relevant automotive technical experience.
• Experience with EVs, new-energy vehicles, or automotive electrification is highly preferred.
• Strong understanding of modern vehicle systems, particularly EV systems and automotive electronics.
• Strong knowledge of EV battery systems, Battery Management Systems (BMS), electric motors, power electronics, charging systems, ECU/vehicle control systems, and automotive electrical systems.
• Experience in advanced vehicle diagnostics, troubleshooting, and root-cause analysis.
• Ability to interpret wiring diagrams, diagnostic data, technical manuals, service information, and manufacturer technical documentation.
• Experience working with automotive manufacturers, principals, distributors, dealerships, or factory technical support teams is highly preferred.
• Strong analytical, problem-solving, and technical decision-making skills.
• Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Comfortable working with new and emerging automotive technologies.

Ideal Candidate

The ideal candidate is more than a technician or technician supervisor. They should have a deep understanding of modern automotive systems and be capable of independently investigating complex technical problems, identifying root causes, interpreting manufacturer-level technical information, and providing technically sound recommendations.

Candidates with experience in an EV manufacturer, automotive distributor, dealership, automotive engineering team, technical support team, or vehicle principal will have a strong advantage.