ESL Training Coach

goFLUENT Philippines, Inc.; Quezon City; On-site; PHP 360,000 - 420,000; Full time

Job summary

goFLUENT Philippines, Inc. is seeking an ESL Training Coach to mentor language trainers and boost their teaching and assessment skills through targeted coaching and feedback.

You will deliver engaging online training, create materials with SMEs and instructional designers, and coordinate professional development sessions to keep trainers up to date with CEFR frameworks and best practices. This onsite role at Eastwood, Libis, Quezon City offers a Monday to Friday schedule, with a mid-shift from

Qualifications

• Bachelor's degree in education, instructional design, or related field (or equivalent work experience).
• Extensive experience as a language trainer, instructor, or educator, preferably with coaching/mentoring.
• Excellent understanding of CEFR or other frameworks and their training applications.
• Proficiency with web conferencing tools, LMS, and other online training platforms.
• Exceptional communication and interpersonal skills with ability to give constructive feedback.
• Certifications in online training, virtual facilitation, language teaching, coaching, or language assessments are a plus.

Responsibilities

• Mentor and support language trainers: provide coaching and feedback to improve teaching and assessment skills.
• Facilitate online training sessions: lead discussions, answer questions, and gather participant feedback.
• Develop training materials with SMEs and instructional designers, ensuring engaging and effective content.
• Coordinate professional development opportunities: identify needs and organize relevant sessions, workshops or webinars.

Skills

Language coaching

CEFR knowledge

Web conferencing tools

LMS proficiency

Communication skills

Feedback & mentoring

Education

Bachelor's degree in education or related

Tools

LMS platforms

Online training tools

Job description

About goFLUENT

For over 20 years, goFLUENT has helped organizations worldwide develop language and communication skills through innovative learning solutions that combine technology, engaging content, and live instruction.

Today, more than 1,000 international companies across 100+ countries trust goFLUENT to help their employees communicate confidently, collaborate globally, and succeed in an increasingly connected workplace.

Join our global team as a ESL Training Coach and help mentor our trainers to ensure business professionals from diverse industries build the communication skills they need to thrive in their careers.

What You'll Do

As an ESL Training Coach, your primary responsibility will be to support and mentor language trainers in their professional development and enhance their teaching effectiveness and assessment skills. You will collaborate closely with language trainers providing guidance, feedback, and resources to help them improve their instructional techniques, lesson planning skills, assessment skills, and overall language training skills. You will also facilitate and deliver engaging and interactive online training programs to language trainers. You will play a crucial role in creating a positive and dynamic virtual learning environment, ensuring that participants receive high-quality training and support. Your expertise will contribute to the success of the learning solutions offered by the company.

Responsibilities:

1. Mentor and support language trainers: Provide individualized coaching and support to language trainers, fostering their growth and development as educators. Conduct regular coaching sessions to provide constructive feedback and opportunities for practice to hone trainers’ teaching and assessment skills

2. Facilitate online training sessions: Facilitate discussions, answer questions, and encourage active participation from trainers and assessors. Provide timely feedback and guidance to participants, fostering a supportive and collaborative learning environment. Administer quizzes and other evaluation methods to gauge the participant’s understanding and knowledge retention. Analyze evaluation data and provide recommendations for program improvement.

3. Develop training materials: Collaborate with subject matter experts (SMEs) and instructional designers to develop online training materials, including presentations, guides, and multimedia content, ensuring that they are effective, interactive and visually appealing.

4. Facilitate professional development opportunities: Identify professional development needs of language trainers and assessors, and coordinate relevant training sessions, workshops, or webinars. Stay informed about current trends, research, and best practices in language teaching and share relevant information with trainers and assessors.

What We’re Looking For

• Bachelor's degree in education, instructional design, communication, or a related field (or equivalent work experience).

• Extensive experience as a language trainer, instructor, or educator, preferably with experience in coaching or mentoring.

• Excellent understanding of various language proficiency frameworks (e.g., CEFR) and their application in training.

• Proficiency in using web conferencing tools, learning management systems (LMS), and other online training platforms.

• Exceptional communication and interpersonal skills, with the ability to convey complex information clearly and concisely, and to provide constructive feedback and guidance effectively.

• Certifications in online training, virtual facilitation, language teaching, coaching, and language assessments, or related areas are a plus.

This Role is a Great Fit if You

• Prefer a full-time schedule of Mondays to Fridays

• Are looking for a consistent mid-shift schedule (3:00 PM–12:00 AM Philippine Time)

• Want to work onsite in our Eastwood, Libis, Quezon City office