ERP Specialist

LG Health Inc.; Pasig; On-site; PHP 400,000 - 700,000; Full time

Job summary

LG Health Inc. is seeking an ERP Specialist to manage the ERP system across HR, Finance, Purchasing, Inventory, and Operations. You will ensure reliable performance, accurate data, and effective reporting while driving continuous process improvement.

The role requires 1–2 years of ERP experience, knowledge of SAP, Oracle NetSuite, Microsoft Dynamics 365, or Odoo, and strong Excel skills. You will work closely with department heads and external providers to implement and optimise ERP solutions.

Qualifications

• Bachelor's degree in Information Technology or related field.
• 1–2 years ERP administration/implementation experience preferred.
• Experience with ERP modules and data security best practices.

Responsibilities

• Manage, maintain, and monitor ERP system for efficiency and availability.
• Configure and update ERP modules per operational needs.
• Administer access controls and data security.
• Coordinate upgrades and deployments of new ERP features.
• Support cross-department ERP implementations and integrations.
• Identify workflow improvements and opportunities for automation.
• Provide end-user training and issue resolution for ERP users.
• Collaborate with external ERP providers on advanced support issues.
• Document configurations and procedures; maintain data integrity and reporting.

Skills

Analytical skills

Troubleshooting

Problem solving

Communication

Interpersonal skills

Discretion

Education

Bachelor's degree in IT/CS/IS/CE

Tools

SAP

Oracle NetSuite

Microsoft Dynamics 365

Odoo

Job description

About the role

The ERP Specialist manages the implementation, administration, maintenance, and optimisation of the company's Enterprise Resource Planning system. The role supports the efficient integration of business processes across Human Resources, Finance and Accounting, Purchasing, Inventory, and Operations while maintaining reliable system performance, accurate data, effective reporting, and continuous process improvement.

Key responsibilities

• Manage, maintain, and monitor the company's ERP system to ensure efficiency, reliability, and availability.
• Configure and update ERP modules according to operational requirements.
• Administer system access, user permissions, data security, and confidentiality controls.
• Coordinate system upgrades, updates, maintenance activities, testing, and deployment of new features or modules.
• Support ERP implementation and integration across departments and branches.
• Work with department heads to identify system requirements, workflow improvements, and opportunities for automation.
• Provide technical assistance to employees and system users, investigate errors, and resolve ERP-related issues.
• Coordinate with external ERP providers and software developers on issues requiring advanced technical support.
• Conduct user training and provide guidance on effective ERP utilisation.
• Monitor the accuracy, completeness, consistency, integrity, and availability of ERP data.
• Generate operational, financial, inventory, administrative, and management reports.
• Maintain documentation covering system configurations, procedures, and user guides.
• Evaluate business processes and recommend improvements that streamline workflows and reduce manual work.
• Ensure compliance with company policies, data privacy requirements, and applicable information security standards.

What we're looking for

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.
• At least 1–2 years of experience in ERP administration, implementation, or system support is preferred.
• Knowledge of ERP platforms such as SAP, Oracle NetSuite, Microsoft Dynamics 365, Odoo, or similar systems.
• Knowledge of database management, system configuration, and business process workflows.
• Proficiency in Microsoft Excel and other reporting tools.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication and interpersonal skills, with the ability to coordinate across departments and support end-users.
• Ability to handle confidential company information with professionalism and discretion.