Head of IT & Business Systems

Private Advertiser; Makati; Vor Ort; PHP 2.000.000 - 3.500.000; Vollzeit

Zusammenfassung

Private Advertiser is seeking a seasoned IT leader to oversee the organisation's IT function, ERP ecosystem, and technology services across multiple sites. You will drive digital transformation, strengthen security, and optimize processes with Dynamics 365 Business Central, BI tooling, and cloud infrastructure.

You will manage budgets, external providers, and governance, while guiding teams to deliver reliable systems, compliant data protection, and continuous improvement in a fast-paced

Qualifikationen

• 8–10 years in IT operations, ERP, or related functions.
• 3–5 years of managerial/leadership experience overseeing IT operations, business systems, or technology projects.
• Hands-on Dynamics 365 Business Central experience (implementation, configuration, support or enhancements).
• Experience managing outsourced IT services and SLAs.

Aufgaben

• Develop and implement the IT strategy aligned with business objectives.
• Oversee IT budgets, technology investments, asset management, and cost optimisation.
• Ensure cybersecurity, data protection, business continuity, access management, backup, and disaster recovery controls.
• Lead the management, integration, and continuous improvement of Dynamics 365 Business Central and other enterprise apps.
• Ensure ERP systems support manufacturing, supply chain, finance, and operations.

Kenntnisse

IT leadership

ERP management

Dynamics 365 Business Central

Power BI

Cybersecurity

Data governance

Budget management

Change management

Ausbildung

Bachelor's degree in IT/CS or related field

Tools

Power BI

Jobbeschreibung

About the role

Lead the organisation's overall IT function and shape the reliability, security, and continuous improvement of enterprise systems, IT infrastructure, and technology services. Oversee the Microsoft Dynamics 365 Business Central ERP ecosystem, drive business process optimisation and digital transformation, and manage external IT service providers supporting manufacturing plants, sales offices, and corporate functions.

Key responsibilities

• Develop and implement the IT strategy, roadmap, policies, and standards in alignment with business objectives.

• Oversee IT budgets, technology investments, asset management, and cost optimisation initiatives.

• Ensure effective IT governance, cybersecurity, data protection, business continuity, access management, backup, and disaster recovery controls.

• Lead the management, enhancement, integration, and continuous improvement of Microsoft Dynamics 365 Business Central and other enterprise applications.

• Ensure ERP systems support manufacturing, supply chain, procurement, sales, inventory, and finance operations.

• Translate business requirements into system improvements, automation opportunities, and standardised workflows.

• Oversee ERP upgrades, user access controls, data integrity, system performance, and related integrations.

• Manage the availability, reliability, and security of networks, connectivity, cloud services, infrastructure, and end-user computing.

• Manage external IT service providers supporting helpdesk operations, network administration, infrastructure maintenance, and technical support.

• Establish and monitor service level agreements, service performance, incident resolution, and user satisfaction.

• Identify and implement technology solutions that improve operational efficiency, productivity, and cost management.

• Lead process improvement, systems integration, automation, digitalisation, system development, testing, deployment, and change management initiatives.

• Support business intelligence and reporting initiatives using Power BI and other analytics tools.

• Monitor IT-related risks, coordinate remediation efforts, and ensure compliance with applicable data privacy regulations, internal policies, and audit requirements.

• Lead IT and ERP projects within approved scope, timelines, and budgets.

• Manage technology vendors, implementation partners, contracts, and service performance.

• Collaborate with business leaders to align IT solutions with operational requirements and strategic priorities.

• Drive user adoption, training, and effective utilisation of enterprise systems.

What we're looking for

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.

• At least 8–10 years of progressive experience in IT operations, ERP systems, enterprise applications, or related functions.

• At least 3–5 years of managerial or leadership experience overseeing IT operations, business systems, or technology projects.

• Hands‑on experience with Microsoft Dynamics 365 Business Central, including implementation, configuration, support, or system enhancements.

• Experience managing outsourced IT services, technology vendors, and service level agreements.

• Experience supporting manufacturing, industrial, or multi‑site business operations is strongly preferred.

• Proven experience in IT project management, business process improvement, systems integration, and technology governance.

• Relevant certifications in Microsoft Dynamics 365, IT service management, cybersecurity, or project management are an advantage.