Software Consultant

Commerce One Business Solutions Inc.; Philippines; On-site; PHP 446,000 - 781,000; Full time

Job summary

Commerce One Business Solutions Inc. is seeking a client-focused ERP/HRIS support professional in the Philippines. You will handle inquiries, troubleshoot issues, and analyze logs to deliver effective solutions for ERP/HRIS applications including Financial/Procurement/Sales and HR/payroll modules.

The role requires 1+ year ERP/HRIS experience, accounting knowledge, and strong communication. You will collaborate with teams, meet deadlines, and continuously learn to improve service delivery.

Qualifications

• At least 1 year of working experience in handling ERP/HRIS systems.
• Bachelor's degree in Information Technology, Accountancy or equivalent.
• Knowledge in Accounting is a must.
• Excellent verbal and written communication skills.
• Team player with strong commitment.
• Ability to set and meet deadlines and work under pressure.
• Experience providing first level support via phone, email and online is a plus.
• Enthusiasm for continual learning.
• Solid accounting fundamentals.
• Strong analytical, problem-solving and customer service skills.
• Eye for detail; willing to be trained and a fast learner.

Responsibilities

• Respond to client inquiries and issues related to the supported ERP/HRIS application software.
• Troubleshoot problems, analyze system logs, and diagnose technical issues to implement effective solutions.

Skills

ERP/HRIS support

Analytical skills

Customer service

Communication skills

Deadline-driven

Problem solving

Education

Bachelor's degree in IT/Accounting

Job description

Respond to client inquiries and issues related to the supported application software (ERP Financial/Procurement/Sales or HCMS/Payroll). Troubleshoot problems, analyze system logs, and diagnose technical issues to identify and implement effective solutions.

Requirements

• At least 1 year of working experience in handling ERP/HRIS system is a must
• Candidate must possess a bachelor's degree in Information Technology, Accountancy or equivalent
• Knowledge in Accounting is a must
• Excellent verbal and written communication skills
• Team player and 100% commitment
• Ability to set and meet deadlines and an ability to perform under pressure.
• Experience in providing first level support via phone, email and online is a plus.
• Enthusiasm for continual learning
• Have fundamental knowledge in accounting
• Must have at least strong analytical, problem-solving and customer service skills
• Has an eye for detail, willing to be trained, and fast learner