Equipment Operations and Maintenance Engineer

Hammerjack Pty Ltd; Taguig; On-site; PHP 420,000 - 660,000; Full time

Job summary

Hammerjack Pty Ltd seeks a Hardware O&M Technician to support on-site data collection hardware across the Philippines. You will diagnose faults, perform firmware updates, and maintain asset records. You will coordinate with local teams to ensure reliable operations in a fast-growing Physical AI environment.

Ideal candidates have 3–5 years of hardware O&M experience, Linux and Python scripting skills, and the ability to work across multiple sites in Manila and beyond.

Qualifications

• Experience in hardware O&M with ability to troubleshoot common software/hardware issues.
• Familiarity with equipment commissioning, basic network configuration, and common O&M tools.

Responsibilities

• Responsible for on-site/online daily hardware fault diagnosis and repair to ensure stable equipment operation.
• Handle equipment fault tickets — locate issues, close them with documentation, and record logs and resolution steps.
• Perform routine O&M tasks including firmware upgrades, parameter configuration, and version updates.
• Maintain O&M records and asset inventories, and manage asset operations.
• Coordinate and report equipment issues to drive problem resolution and draft local SOPs.

Skills

Hardware O&M

Linux

Shell scripting

Python

Docker

Bilingual CN/EN

Coordination

Tools

O&M tools

Network configuration

Job description

Industry: Physical AI / Embodied AI — Data Infrastructure & Simulation Technology

Location: Taguig City, Metro Manila, 1634 Philippines (work will primarily take place at local data collection supplier/client bases; additional sites across the country or region may be required as clients operate multiple collection bases with different suppliers)

Employment Type: Full-time (Employment contract to be facilitated through a local HR service provider / Employer of Record, as the company does not currently hold its own legal entity in Southeast Asia)

About the Industry

This role sits within the fast-growing Physical AI space, focused on building the data and evaluation infrastructure that powers embodied AI systems. The broader ecosystem centers on proprietary, full-stack simulation technology enabling scalable synthetic data generation and industrial-grade benchmarking — including automated synthetic data platforms, large-scale human behavior datasets, and industrial-grade evaluation platforms for embodied AI. Organizations in this space collaborate with leading global technology players and research institutions to shape next-generation open-source physical simulation standards, serving enterprise clients worldwide with cutting-edge data and simulation solutions.

Job Responsibilities

1. Responsible for on-site/online daily hardware fault diagnosis and repair to ensure stable equipment operation.
2. Handle equipment fault tickets — quickly locate issues, close them out with complete documentation, and record fault logs and resolution steps.
3. Perform routine O&M tasks including firmware upgrades, parameter configuration, and version updates.
4. Maintain O&M records and asset inventories, and take charge of asset operations management.
5. Coordinate and report equipment issues to drive problem resolution and optimization; independently draft local SOPs.

Job Requirements

1. Proven experience in hardware equipment O&M, with the ability to independently troubleshoot common software and hardware issues.
2. Familiar with equipment commissioning, basic network configuration, and proficient with common O&M tools.
3. Detail-oriented, responsible, and execution-driven, with strong problem-solving skills and service awareness.
4. Proficient in the Linux development environment, with solid Shell and Python scripting skills.
5. Familiarity with Docker and system services; knowledge of embedded software/hardware is a plus.
6. Fluent bilingual communication in Chinese and English preferred (e.g., ethnic Chinese, local Chinese, or overseas Chinese candidates); English-only candidates will also be considered. Must be capable of independently managing end-to-end coordination.

Candidate Profile

• Experience with smart hardware equipment O&M, familiar with the Linux development environment.
• Both local and Chinese nationals welcome; Chinese-speaking candidates preferred.
• Approximately 3–5 years of relevant experience.

Compensation

No fixed salary cap — compensation will be aligned with local market benchmarks for similar roles.

Employment Entity Note

As the company does not currently maintain its own legal entity in Southeast Asia, employment contracts will be arranged through a local HR service provider (Employer of Record/EOR.