Equipment Service Engineer (IST, Philippines: Laguna)

Teradyne Philippines, Ltd. - Cebu; Laguna; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Teradyne Philippines, Ltd. - Cebu is seeking a seasoned engineer to lead and supervise a team responsible for HDD test systems and smart storage equipment. You will develop work plans, manage installation projects, and troubleshoot complex mechanical and electrical issues.

The role requires strong mechatronics knowledge, leadership experience with at least three reports, and willingness to travel internationally. Excellent English communication is essential.

Qualifications

• Bachelor’s degree in Mechatronics or related engineering fields.
• (≤140 chars)
• 5+ years in HDD test systems, service, maintenance, or automation.
• Proven leadership of a team (≥3).
• Excellent English communication.
• Willingness to travel internationally.

Responsibilities

• Lead and supervise the team to achieve operational goals.
• Develop and manage employee work plans and schedules.
• Oversee new machine installation projects, ensuring timely and successful delivery.
• Troubleshoot mechanical and electrical issues on HDD test systems and smart storage machines.
• Improve troubleshooting methods and maintenance processes.
• Build relationships with customers and provide reports.

Skills

Mechatronics

Leadership

Problem-solving

English communication

Data analysis

Travel readiness

Education

Bachelor’s degree in Mechatronics

Electrical Engineering

Electronics Engineering

Mechanical Engineering

Tools

Microsoft Office

AI tools

HDD test equipment

Job description

Our Purpose:

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Lead and supervise the team to achieve operational goals.
• Develop and manage employee work plans and schedules.
• Oversee new machine installation projects, ensuring timely and successful delivery according to plan.
• Troubleshoot mechanical and electrical issues on hard drive testing and smart storage machines, including components such as motors, drivers, sensors, actuators, pneumatic systems, and control panels.
• Continuously improving troubleshooting methods and processes.
• Develop preventive and corrective maintenance execution process and plan.
• Fluent in 8D reports using problem-solving tools such as FMEA, Fishbone Diagram, 5-Why, and 4W1H.
• Conduct regular meetings with customers to discuss installation plans, service activities, and provide daily/weekly service reports. Communicate effectively regarding issues, root causes, and corrective/preventive actions.
• Build and maintain strong relationships with customers to ensure satisfaction and long-term partnership.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Strong understanding of mechatronic fundamentals

• 60% : Solid knowledge of mechanical principles such as bearings, gearboxes, actuators, and pneumatic systems.
• 20% : knowledge of electrical fundamentals, including AC/DC principles, power distribution, protective devices, and grounding
• 20% : Knowledge of electronics fundamentals, including sensors, transducers, and analog/digital signals.

• Ability to use AI tools (preferably Microsoft solutions) or excel to analyze the data.
• Strong computer literacy and proficiency in Microsoft Office tools (PowerPoint, Excel, Word).
• Excellent critical thinking and problem-solving skills.
• Solid presentation skills and effective communication in English.
• Ability to work independently, collaborate effectively as part of a team, and lead a team to achieve objectives.
• Willingness and ability to travel internationally.
• Bachelor’s degree in Mechatronics is preferred or other relevant Engineering disciplines such as Electronics, Electrical, Mechanical.
• 5 years or above of experience in HDD test systems or service or maintenance or other precise automation related fields (preferred).
• Proven leadership experience managing a team of at least 3 employees.