JOB PURPOSE
The Property and Technical Officer play a dual role as both a technical specialist and a customer relations anchor during the critical transition phase of a residential building. Beyond managing defect rectifications with the Construction Management Team, this position is dedicated to building trust and maintaining long-term relationships with tenants and unit owners, transforming a stressful handover process into a positive community experience.
KEY RESPONSILIBITIES
- Create targets for ESG and recommend and implement ESG initiatives within the organization.
- Conduct joint technical walkthroughs and inspections with new unit owners during the official handover phase.
- Document all visible defects, mechanical, electrical, plumbing (MEP) issues, and architectural finishes on the official turnover checklist.
- Manage owner expectations regarding technical specifications and standard building warranties.
- Consolidate, categorize, and log all punch-list items gathered from newly turned-over units.
- Endorse defect lists directly to the Construction Management Team or main contractor for immediate rectification.
- Track the progress of contractor repair works daily to ensure they adhere to agreed-upon timelines.
- Conduct re-inspections of rectified units to verify the quality of work before clearing them for owner acceptance
- Review and process technical fit-out or renovation plans submitted by unit owners, ensuring they align with the building's structural and MEP limitations.
- Issue work permits to owners' private contractors and monitor compliance with construction guidelines, noise levels, and debris management.
- Coordinate the logistics for owner move-ins, including elevator scheduling and protection of common areas.
- Maintain an updated tracker of all units: pending inspection, undergoing rectification, cleared for turnover, and actively renovating.
- Compile technical reports on recurring defect patterns to help the Construction Management Team improve upcoming building phases
- Serve as the main, empathetic point of contact for new owners and tenants, guiding them through the anxieties of moving into a new building.